Network Engineer

OzarksGo•Fayetteville, AR

2d•Hybrid

About The Position

OzarksGo, based in Fayetteville, Arkansas, is a telecommunications subsidiary of Ozarks Electric Cooperative. We offer all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma. We are seeking a Network Engineer to oversee the day-to-day operation of our network infrastructure, ensuring the security, reliability, and availability of data, voice, and video services. This role involves designing, implementing, and maintaining our network, as well as providing technical support and evaluating new technologies.

Requirements

High school diploma required.
Minimum five years of related experience in network engineering, network administration, or service provider networking with progressive responsibility for designing, implementing, maintaining, and securing enterprise or carrier-grade network infrastructure and/or an equivalent combination of education and experience.
Advanced knowledge of network engineering, network administration, and service provider technologies.
High-level understanding of TCP/IP networking, IPv4 and IPv6 addressing and routing, Layer 2 and Layer 3 networking, LAN and WAN architecture, Network Address Translation (NAT), Ring network topologies, Routing and switching technologies, VLAN implementation and management, VoIP technologies, Server operating systems, Fiber optic networking technologies, including DWDM and high-capacity transport systems, 10 Gbps, 40 Gbps, and 100 Gbps network interfaces, Network security principles and best practices, Firmware, software, and security patch management, Network documentation and change management, Scripting and automation for network administration.
Strong analytical, troubleshooting, communication, and problem-solving skills.
Must be able to operate all equipment normally found in an office and network operations environment.
Must possess and maintain a valid driver's license without violations that would prohibit insurability.
Must be able to write reports, business correspondence, technical documentation, and policy/procedure manuals and effectively present information and respond to questions from managers, clients, customers, vendors, and the general public.
Must be able to analyze technical information, interpret network diagrams and documentation, troubleshoot complex technical issues, and develop effective solutions.

Nice To Haves

Associate degree or higher in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related technical field preferred.
An equivalent combination of education, training, and experience may be considered.

Responsibilities

Oversee the day-to-day operation of the network infrastructure supporting data, voice, and video services, including systems required for administrative operations.
Maintain the security, reliability, and availability of network infrastructure and service provider applications.
Design, implement, document, and maintain Layer 2 and Layer 3 LAN and WAN network connectivity.
Install, configure, maintain, and upgrade network hardware, software, firmware, and security patches.
Develop and maintain scripts and automation to improve operational efficiency and system integration.
Evaluate requests for new network applications and technologies and provide recommendations regarding hardware, software, and implementation.
Provide technical support and guidance to internal users and subscribers as needed.
Assist with training users and technical staff on network-related systems and technologies.
Develop and maintain network documentation, standards, and operational procedures.
Troubleshoot network performance issues and implement corrective actions to maintain optimal system performance.
Maintain a safe working environment by adhering to company policies, procedures, and applicable regulations.
Complete any IT/Security training as assigned.
Perform any other duties assigned to fulfill the objectives of OzarksGo.