Network Engineer

China Telecom Americas • Los Angeles, CA

9d

About The Position

Network Engineer provides support for conducting maintenance operations and ensure the upholding of the company’s engineering policies and in support of the projects of customer local data center colocation build out along with custom-built IT/network solutions. This role will provide on-call service for the customer’s colocation deployment and connectivity and provide best in class troubleshooting.

Requirements

• Master’s degree in computer science, engineering, information technology systems, telecommunications, electrical engineering, or equivalent.
• Solid knowledge of computer networking, telecommunications and data center environment requirements.
• Professional verbal and written communication skills in English and Mandarin required.
• Strong organization skills and the ability to manage multiple priorities simultaneously with a strong understanding of interface technology.
• Must be able to lift and carry or otherwise move 50 pounds occasionally
• Must be able to ascend and descend ladders, scaffolds, stairs and work in confined spaces and in proximity to loud equipment.
• Must be able to respond quickly to equipment sounds and alarms.
• Must be able to safely climb ladders while carrying up to 40 pounds.
• Must be able to work in cold environments and on concrete floors

Nice To Haves

• CCNA preferred
• Experience of transport and IP network is preferred.

Responsibilities

• Analyze, monitor and maintain all underlying providers’ facility includes but not limited at HVAC, AC UPS, DC power plant and fire pre-action system.
• Response for collaboration with data center provider to provide a colocation and associated network design to the customer.
• Response for colocation implementation project management; including network connectivity.
• Take lead for collaboration with customers for new deployment update and daily operation assistance.
• Response to customer claim and Open ticket to related carriers or providers and track ticket status.
• Analyze and process customer trouble ticket, carrier trouble ticket, and escalate ticket according to escalation procedure.
• Service testing and delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level