Network Engineer

DAS Health•,

7d•Remote

About The Position

DAS Health is seeking a Network Engineer to support, deploy, and maintain client and DAS Health network environments. In this role, you will provide hands-on network engineering support for escalated incidents, client projects, deployments, upgrades, and network changes across LAN, WAN, VPN, wireless, firewall, switching, routing, and voice technologies. This is an opportunity to support healthcare organizations by helping keep critical network environments reliable, secure, and running smoothly.

Requirements

Bachelor’s or Associate’s degree in Information Technology or a related field, or equivalent work experience that includes network administration and data center engineering
Hands-on experience managing and troubleshooting LAN, WAN, VPN, wireless, firewall, switching, routing, IP voice, network services, and application or network protocols
Experience with Cisco routing, firewalling, switching, and wireless technologies
Experience supporting branch networks and troubleshooting across multi-site environments
Ability to analyze reporting, logging, and debug data to troubleshoot network issues and support rapid service restoration
Strong written and verbal communication skills with the ability to work effectively with business, technology, client, partner, and vendor groups
Strong documentation skills and attention to detail
Excellent time management, task prioritization, and ability to manage competing priorities
Ability to work independently while collaborating effectively within a team environment
Professional, self-starting approach with the ability to understand assigned work quickly and operate with minimal supervision
Ongoing knowledge of network engineering best practices, IT infrastructure, applications, security implications, and related industry developments

Nice To Haves

CCNA or equivalent certification, or higher-level networking certifications
Minimum of 5 years of networking experience
Experience in a healthcare IT, managed services, technology services, network vendor, or multi-client support environment
Experience or training with Juniper, Meraki, SonicWall, Palo Alto, and Fortinet technologies
MSP experience supporting multiple clients or branch network environments
Cloud networking exposure
Knowledge of scripting languages such as Python or Perl
Knowledge of ITIL principles

Responsibilities

Support client data and voice networks through escalated incidents, assigned projects, and day-to-day tasks
Work directly with clients, partners, vendors, and internal teams on professional services projects, troubleshooting, deployments, upgrades, and network changes
Program, configure, and troubleshoot enterprise-grade WAN, LAN, VPN, wireless, firewall, switching, routing, and IP voice technologies
Analyze network monitoring, reporting, logging, and debug data to identify issues and restore service quickly
Maintain WAN and LAN availability using monitoring and management tools, coordinating with carriers or vendors when needed
Document network configuration changes and maintain process documentation in alignment with established change processes
Maintain network templates and standards consistent with industry and DAS Health best practices
Support automation and process standardization efforts that help improve service restoration and delivery
Assist with discovery, recommendations, and planned client work while collaborating with cross-functional teams
Provide support, training, and guidance to junior team members as needed
Participate in an on-call rotation for off-hours escalations