Network Engineer

LINCOLN CENTER•New York, NY

13d•Onsite

About The Position

The Network Engineer is responsible for designing, maintaining, and supporting secure, resilient, and high-performance network infrastructure across Lincoln Center for the Performing Arts’ multivenue sixteen-acre campus. This role supports both day-to-day Campus Technology operations and the unique technological demands of Lincoln Center’s extensive calendar of performances, festivals, educational programming, and live events. The engineer ensures seamless connectivity for ticketing, production, guest-facing services, AV systems, and special events, maintaining uninterrupted support for a world-class performing arts environment. These responsibilities go hand in hand with supporting the campus’s administrative and infrastructure needs.

Requirements

Bachelor’s degree in computer science, Information Technology, or equivalent professional experience.
5+ years of hands-on experience in network engineering, ideally within highly dynamic, multibuilding, or ‑live event‑ environments.
Strong expertise in enterprise networking technologies, routing/switching protocols, VLANs, wireless networking, and firewall administration.
Experience supporting high-density Wi-Fi and mission-critical systems during events.
Proficiency with network monitoring, diagnostic, and analytics tools.
Ability to troubleshoot under pressure during live, time-sensitive events.
Excellent communication and collaboration skills across technical and non‑technical teams.
Flexibility with work hours, sometimes including early morning/late night or weekend hours.

Responsibilities

Design, implement, and maintain scalable, secure wired and wireless network solutions across Lincoln Center’s indoor and outdoor performance spaces, administrative areas, and public zones.
Configure, maintain, and troubleshoot routers, switches, firewalls, wireless systems, and load balancers.
Ability to operate L1-L5 networking in both copper and fiber-optic configurations.
Manage LAN, WAN, WLAN, VPN, and cloud-based network environments.
Perform lifecycle tasks including OS patching, firmware updates, system upgrades, and equipment refresh cycles.
Provide on-site network support during performances, rehearsals, special events‑, talks, broadcasts, and community programs.
Support mission-critical systems including ticketing, POS, backstage/stage management communications, production intercom, broadcast/streaming systems, outdoor event networks, and AV‑over‑IP.
Troubleshoot and resolve network issues quickly in fast-paced, high-density environments to maintain operational continuity.
Implement and manage VPNs, firewalls, and intrusion detection/prevention systems.
Enforce network security policies and support compliance requirements, such as PCI, for box office transactions.
Collaborate with our Cybersecurity resources to facilitate a healthy security posture across the campus network
Support identity and access management standards for staff, vendors, visiting companies, and temporary production networks.
Continuously monitor network performance and reliability across all Lincoln Center facilities.
Conduct diagnostics, root cause analysis, and performance tuning to ensure maximum availability and minimal service interruptions.
Leverage monitoring platforms to proactively identify risks and optimize system behavior.
Maintain comprehensive documentation, including network diagrams, configuration records, event support notes, and maintenance logs.
Produce regular reports detailing network performance, security posture, and improvement opportunities.
Work closely with production teams, operations, AV staff, digital media, IT colleagues, and external vendors to ensure robust technical readiness for all events.
Support planning and implementation of production-specific needs such as temporary show networks, Dante/AVB audio transport, broadcast networks, livestream infrastructure, and outdoor event connectivity.
Coordinate with vendors and service providers to address installation, troubleshooting, procurement, and long-term planning.
Assist and mentor junior team members with network-related escalations.
Demonstrate a strong desire and ability to learn and adopt new technologies as performances, artistic programs, and production requirements evolve, helping Lincoln Center remain a leader in innovative arts presentation.
Stay informed on emerging networking, AV, broadcast, and venue technology trends relevant to performing arts environments.