This role involves performing maintenance and sustainment of existing networks, identifying and correcting issues, and resolving routine network problems. The engineer will operate network analyzers, WAN test equipment, and network simulators. Responsibilities include monitoring data or voice system networks for messages, alarms, or issues, activating scripts as needed, confirming accuracy, determining severity, and initiating resolutions. The position requires troubleshooting problems using scripts and standard procedures, escalating as appropriate, and researching issues to determine if they can be resolved using predefined procedures. Basic issues will be resolved and documented, and occurrences of alarms or issues and resulting actions will be communicated. Scheduled maintenance routines will be executed, and network lines will be activated/deactivated according to established schedules. The role includes first- and/or second-level problem determination and interfacing with users and/or network vendors. The ability to follow detailed work instructions is essential.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree