Network Engineer (Starlink Community Gateway)

SpaceX•Redmond, WA

13h•Onsite

About The Position

As a network engineer on the Starlink Community Gateway team you will define, build, and deploy key product features and capabilities that unlock new use cases and advance global connectivity. To succeed in this role, you must be a technically excellent first principles problem solver. You must be a self-starter and have a passion for making things work in high-impact situations.

Requirements

Bachelor's degree in an engineering or STEM discipline; OR 2+ years of professional networking experience in lieu of a degree
1+ years of networking experience deploying enterprise network solutions and/or cloud & web-scale networks
Professional experience with the deployment of networking hardware (Routers, Modems, Switch, Firewalls, etc..)

Nice To Haves

Background in network engineering and deploying network technologies in customer environments including: Understanding of core networking concepts from layer 1 through layer 3 and network protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc.
Knowledge of routing technologies (such as MPLS, SD-WAN, SATCOM, etc) and WAN architectures
Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc
Ability to perform network troubleshooting including analyzing customer network captures and Starlink hardware telemetry to root cause network integration issues
Ability to identify technical improvements in support of a mission and coordinate an interdisciplinary team to deliver
Experience in software engineering or experience directly working with software engineering teams
Experience at an early-stage technology startup or program that scaled rapidly

Responsibilities

Work directly with the Community Gateway hardware and customers to improve performance, reliability, and to resolve technical issues when they arise
Provide sales teams with pre-sales support, acting as the technical subject matter expert and engineering representative for Community Gateways in customer interactions and proposal review
Develop processes and guides to streamline customer integration with the Starlink network and equipment
Collaborate with hardware, software, network, and business operations teams to define and implement product requirements and capabilities that address Community Gateway customer needs
Directly support activation of new installations from initial connectivity through customer integration and scaling
Travel to customer sites for to support installation, troubleshooting, and integration of Community Gateway systems

Benefits

Access to comprehensive medical, vision, and dental coverage
Access to a 401(k) retirement plan
Short and long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
Paid sick time in compliance with state and federal law (for employees in Washington State)
Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday