Temporary Network Engineer

Navy Marine CorpsArlington, VA
Hybrid

About The Position

The Navy-Marine Corps Relief Society (NMCRS) is seeking a full-time Temporary Network Engineer to join our team! This role is responsible for the ongoing analysis, installation, and configuration control of the NMCRS automated information system. This is a hybrid work position with NMCRS Headquarters in Arlington, VA. The ideal candidate has prior service in the Navy or Marine Corps.

Requirements

  • AA degree (or coursework equivalent) in related field.
  • Technical training in the operation and maintenance of workstations.
  • Technical training in the installation, setup, and/or administration Windows 11 client/2019 server.
  • Cisco Catalyst Switching and Routing
  • Cisco Meraki MX, MS, MR, and SD-WAN solutions
  • TCP/IP, OSPF, BGP, VLANs, QoS, DHCP, DNS, Wireless networking technologies, VPN technologies, and Network segmentation and traffic management.
  • Three to five years experience with the installation, operation, and maintenance of workstations, common peripherals, and LAN hardware/software.
  • Minimum 5–8 years of network engineering experience.
  • Minimum 3 years supporting Navy, Marine Corps, or DoD network environments.
  • Experience with cloud networking and hybrid infrastructure.
  • Experience supporting multi-site enterprise networking environments.
  • Experience administering Cisco Meraki enterprise networks.
  • Experience resolving user technical support issues both on-site and remotely.
  • Minimum three years experience supervising technical support functions/personnel.
  • Intermediate proficiency in the use of Microsoft 365 suite.
  • Experience writing technical documentation.
  • Demonstrated ability to communicate effectively, both orally and in writing.
  • Ability to manage and prioritize multiple tasks and assignments.
  • Ability to pay close attention to details.
  • Demonstrated problem-solving and analytical skills.
  • Demonstrated supervisory skills.
  • Ability to sit for extended periods of time.
  • Ability to bend, stoop, walk and stand.
  • Ability to lift and carry 50 pounds.
  • Ability to perform duties of the position with minimal supervision.
  • Ability to perform independently, recognize problems, and follow through to resolution.
  • Ability to exercise tact when interacting with peers and subordinates, staff from other Headquarters divisions and Field sites, and vendors.
  • Ability to function successfully as a member in a team-oriented environment.
  • Ability to discern operational urgencies and keep users informed of status of their systems, support requests, etc.
  • Ability to work hours outside of established parameters of normal workday.

Nice To Haves

  • BS degree (or coursework equivalent) in related field.
  • Formal training in database programming.
  • Technical training in communications protocols, electronic mail systems.
  • One or more of the following certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP Enterprise), Cisco Meraki Solutions Specialist (ECMS), Cisco Meraki Network Associate (CMNA), CompTIA Security+, Microsoft Azure Network Engineer Associate (AZ-700).
  • Prior service in the U.S. Navy or U.S. Marine Corps.
  • Experience supporting: Navy Marine Corps Intranet (NMCI), Marine Corps Enterprise Network (MCEN), Defense Information Systems Agency (DISA), Navy shore-based and expeditionary network environments.
  • One year experience with database programming.
  • Experience supporting accounting software.
  • Experience supporting internet and intranet systems.
  • Adult education/training experience.
  • Experience developing specifications for and performing large-scale software upgrades.

Responsibilities

  • Oversees technical support resources for field and Headquarters’ staff.
  • Supervises and coordinates the activities of Network Analysis. Prepares and conducts performance evaluations of Network Analysis.
  • Procures system software; maintains a purchase order system which provides a current record of procurements authorized, received, and paid; identifies product and vendor options, and reviews corresponding invoices for accuracy, as assigned.
  • Provides technical support of the software that comprise the automated information systems authorized by Headquarters; responds to queries concerning software problems, analyzes problems to determine their source, and provides remedial guidance or replaces failed system components, as need arises.
  • Utilizes a central troubleshooting database to log and track reported system problems to resolution and to monitor the maintenance and performance of the Society’s automated information systems; advises supervisor of outstanding support issues, supports activities of the technical staff, and system performance trends.
  • Maintains current documentation of software maintenance functions and system management procedures for the Society; provides input to supervisor on the formulation of automated operating procedures; development of user guides and training materials.
  • Assists with the implementation of approved replacement, expansion, and enhancement of programs for existing systems; drafts installation instructions and writes automated installation programs.
  • Supports requirements definition, testing, documentation, and other start-up activities associated with system development, as assigned by the supervisor.
  • Assists with on-site installation and training of approved Society systems, as required.
  • Works cooperatively with the Headquarters’ to ensure efficient and coordinated operation of the Society’s LANs and email system; provides technical resources for LAN administration in the absence of the Headquarters’ Network Analysis.
  • Performs other position-related duties and responsibilities as assigned.
  • Adheres to all NMCRS policies and procedures.
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