Network Engineer Tier II (TS/SCI Required)

Command Post Technologies, Inc.•Norfolk, VA

About The Position

Command Post Technologies employees work side-by-side with our clients on some of the most complex technical challenges facing our nation. Security Clearance: U.S Citizenship and Active TS/SCI clearance We are seeking a Network Engineer Tier-2 in Norfolk, VA that is a self-motivated and dedicated individual to join our expanding Network Operations & Security Center (NOSC) team. This role will require a broad array of technical knowledge and troubleshooting skills to support a wide range of network equipment. This role will include responsibility for monitoring equipment spread across multiple sites and will require the ability to identify, prioritize, and resolve issues as they come up while keeping the relevant stake holders informed as needed. The qualified individual will be able to work quickly and effectively to resolve problems. They will need to be able to work both independently and as part of the NOSC team.

Requirements

Candidates must be able to work between the hours of the below shifts: -9:30am-7:30pm -7:00pm-5:00am
3+ years of experience in a broad range of technical task assignments
IAT Level II Security Certification (Security + CE or GSEC or SSCP or CCNA-Security)
Cisco experience
U.S Citizenship and Active TS/SCI clearance

Nice To Haves

Bachelor's degree in a related field
Help Desk ticketing experience
SolarWinds experience
Juniper experience

Responsibilities

Provides customer support, service, and technical support through analysis and problem solving.
Conduct Tier-2 analysis of customer issues, generate trouble tickets, and work to ensure timely resolution.
Document network events and proactively seek solutions to outages, etc.
Build and maintain NOSC situational awareness through change-over briefings and pass-down logs.
Will work days/nights/weekends 24/7 shift in support of network operations monitoring
Using SolarWinds and other custom solutions for network troubleshooting and support
Recognize and prioritize network incidents, use analytical skills to remediate or escalate to higher tier as needed
Notification to customer and third-party vendors of network related issues and outages
Document all tools, tactics and procedures
Supporting and troubleshooting Cisco routing and switching equipment as well as other components of LAN and WAN networks