Network Engineer, Specialist

VanguardWayne, PA
Hybrid

About The Position

Lead Sr. Network Operations Center (NOC) Engineer (Juniper Routing) Position Summary The Senior-Level NOC Engineer (Tier 3) functions as the highest technical escalation point within the global Network Operations Center. This role provides advanced troubleshooting, architecture-level insight, and deep subject matter expertise across complex, multi-vendor network infrastructures. Tier 3 support engineers lead root-cause analysis, oversee major incidents, influence network design standards, and partner with engineering teams to drive stability, scalability, and operational excellence.

Requirements

  • Bachelor’s degree in computer science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.
  • B.E./B.Tech in Computer Science, Information Technology, Electronics and Communication Engineering preferred; MBA or M.Tech in a technical or management discipline is a plus.
  • Minimum 8 years of experience in enterprise network engineering or network operations, supporting large-scale, mission-critical environments, including at least two years of project or program management experience.
  • Expert-level knowledge of Juniper Architecture, including Network Access Control (NAC) design, implementation, and operations.
  • Extensive hands-on experience with enterprise networking and security platforms, including Cisco, Juniper, Brocade, Palo Alto, Aruba, and F5 ecosystems.
  • Strong understanding of network deployment, performance monitoring, and advanced troubleshooting across complex infrastructures.
  • Experience managing technology projects, preferably within corporate or Financial Services environments.
  • Demonstrated ability to lead cross-functional teams, manage risks and dependencies, and communicate effectively with stakeholders at all organizational levels.
  • Familiarity with disaster recovery strategies and their application within network operations.
  • Proficiency in project management tools and methodologies, including Agile and Waterfall.
  • Cisco CCNP (or equivalent)

Nice To Haves

  • JNCP certified Preferred
  • CCIE (Routing & Switching, Enterprise, or Data Center)
  • JNCIP/JNCIE
  • PCNSE (Palo Alto)
  • F5 Certified Administrator or Engineer
  • AWS Advanced Networking Special

Responsibilities

  • Acts as the final escalation point for all high-severity incidents, providing advanced packet analysis, protocol decoding, and cross-platform correlation.
  • Performs deep-dive RCA, producing engineering-quality post-incident documentation and recommending long-term corrective actions.
  • Leads network recovery efforts during outages involving routing instability, security events, hardware failures, or cloud connectivity issues.
  • Expert proficiency with Cisco NAC Solutions/Cisco Campus Networking, and Aruba Wireless services with the ability to interpret and troubleshoot complex multi-tier architectures.
  • Strong knowledge of Campus Networking automation, API-driven provisioning, and lifecycle management in large-scale environments, including experience with IAC pipelines.
  • Governs enterprise campus network architectures, including wired access, wireless LAN (WLAN), and edge connectivity designs.
  • Enforces standards for secure user and device onboarding, guest access, BYOD, IoT connectivity, and Captive Portal authentication, across campus environments
  • Proactively validates and enforces security architectures and best practices
  • Defines and governs Zero Trust access architectures using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), enabling secure user‑to‑application connectivity without traditional network‑based trust models.
  • Identifies opportunities for platform monitoring, observability, and alerting.
  • Mastery of packet analysis tools: Bluecat, Solarwinds, APCON, Wireshark, netflow/sflow platforms.
  • Develops automation scripts for configuration validation, monitoring, and incident response workflows.
  • Evaluates and integrates new operational tools and observability platforms.
  • Partners with Network Engineering to validate new designs, perform pre-deployment testing, and influence standards.
  • Mentors junior and mid-level NOC engineers, providing technical coaching, lab guidance, and training material.
  • Engages directly with vendors for escalated TAC cases, hardware escalations, and architectural reviews.
  • Must participate in 24x7 Tier 3 escalation rotation.
  • May assist in after-hours change execution and major event coverage.

Benefits

  • hybrid working model
  • enhanced flexibility
  • in-person learning, collaboration, and connection
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