Network Engineer, Specialist

Vanguard•Wayne, PA
•Hybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Requirements

  • Minimum of five years related work experience.
  • Network experience preferred.
  • Undergraduate degree in a related field or the equivalent combination of training and experience.

Nice To Haves

  • Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or Cisco Certified Design Professional (CCDP) preferred.

Responsibilities

  • Provides advanced level network services, including installing, configuring, and integrating new network technologies. Conducts pilots, makes recommendations, and ensures network installations meet standards.
  • Provides advanced level network design and debugging services to development teams. Works closely with developers to implement reliable, manageable, and secure solutions for external connections.
  • Provides advanced level telecom network services for complex issues elevated from the Support Center and Technical Services groups. Identifies failing components.
  • Maintains and monitors network system performance and identifies performance issues and trends. Implements improvements and identifies opportunities to automate manual system tasks. Develops and maintains telecom network documentation.
  • Completes network capacity planning activities, including monitoring the network and tracking network capacity metrics. Initiates actions to prevent network degradation caused by capacity issues.
  • Trains and mentors staff. Conducts formal training sessions and recommends training vendors. Troubleshoots and resolves complex issues.
  • Thoroughly understands and complies with Information Technology and Information Security policies and procedures.
  • Participates in special projects and performs other duties as assigned.
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