Network Engineer Senior

Allina Health System•Anoka, MN

21d•Hybrid

About The Position

As a member of the larger Information Technology team, provides technical support for system-wide voice and data networks. This position requires knowledge of multiple systems including network routers, switches and circuits, as well as voice and contact center systems and applications. Provide services that require an understanding of customers’ technical and business environment.

Requirements

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
5 to 7 years experience supporting network infrastructure and technology, knowledge of multi data center infrastructure based on Cisco ACI, proficient in Cisco IOS software, Cisco routers, switches and monitoring devices

Nice To Haves

High school diploma or GED
Bachelor's degree in computer science, information systems or related field
Cisco or Avaya certification preferred

Responsibilities

Responsible for complex configuration and maintenance of voice and data network equipment and applications.
Installs, maintains and supports data and voice networks and related applications.
Documents supported network and telecommunications systems following defined documentation standards.
Provides expertise in the development of technical standards and operational procedures.
Participates in planning and engineering of network and telecommunication systems.
Creates and maintains network disaster recovery plans, with data loss prevention methods.
Works across Information Technology team to develop integrated solutions for customer needs.
Diagnoses and resolving voice and data customer issues.
Proactively identify customer issues with familiarity with their technical and business environment.
Maintains service level agreements and processes needed to run 24/7 critical network.
Other duties as assigned.