Network Engineer Manager

State of Indiana•Indianapolis, IN

7d•Onsite

About The Position

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Indiana Office of Technology (IOT): The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation. Role Overview: The Network Engineer Manager oversees a team that manages the network for all executive branch and some non-executive branch agencies. Network Management is comprised of design, configuration, implementation, monitoring, helpdesk, hardware replacement, and refresh. The Network Management Team also provides remote access and security systems and support for employees and State contractors.

Requirements

Bachelor of Science in Computer Technology or related field with a minimum of 5 years of networking experience. Commensurate experience may be substituted for college degree.
Certification as a Cisco Certified Network Associate or possession of associated skill level is highly preferred.
Experience working with Cisco routing, switching, wireless, remote access and/or identity management systems.
Must have advanced knowledge of routing, switching, remote access and wireless protocols.
A degree is not required. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Nice To Haves

Certification as a Cisco Certified Network Associate or possession of associated skill level is highly preferred.

Responsibilities

Supervise 6 – 8 network engineers, technicians, and analysts.
Manage and supervise time, expenses, and employee performance.
Ensure the availability and integrity of the State of Indiana data and voice network.
Ensure support for remote access, wireless networks, identity management and control systems, protocol analysis, capacity planning and performance tuning of the wired and wireless network and remote access VPN.
Function as the subject matter expert for the network identity management system which operates the network authentication function for the wired, wireless and VPN network and mentors its direct reports in its development and management.
Analyze trends and usage of the various systems and changes to the Network Services Manager for maintaining and expanding the service.
Implement necessary changes to maintain service.
Ensure that staff coordinate and facilitate timely repairs and maintenance ensuring the availability of technology related systems and equipment.
Assist staff in performing fault management through Syslog/Event log reviews/analysis, e-mail notifications/alerts, isolation and corrective action of faults encountered on the network.
Monitor and measure network performance in order to maintain it at an acceptable level and direct staff in maining changes or repairs.
Assit staff with performing security management of network resources via authentication, authorization, accounting, and detection.
Monitor and guide staff in ticket system updates, creation and closure, and Tech Support case creation as needed.
Provide on-call support as needed on a rotation basis.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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