Network Engineer III (SBD)
About The Position
Iridium is seeking a Network Engineer III to support and maintain the Iridium Gateway telecom architecture and associated service subsystems. In this role, you will serve as a final‑tier escalation point for ground system operations, including Gateway Technical Operations, Tier 2 Customer Support, and Service Delivery teams. This position offers the opportunity to build deep expertise in satellite telecom gateway subsystems across on‑premise and cloud environments. You will apply sound technical judgment to triage, diagnose, and resolve complex issues that impact service reliability, operational excellence, and new service deployments.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent relevant experience
- 5+ years of relevant experience in the telecommunications or a related technical field
- Working knowledge of Linux (Red Hat), IP network infrastructure and components, and database systems/tools (Oracle, MySQL, SharePlex, Toad)
- Strong communication skills, with the ability to clearly present technical information, analyses, and system challenges
- Ability to build productive working relationships and collaborate effectively across functional groups
- Strong organizational skills with the ability to prioritize work and take ownership of assigned tasks
- A continuous‑improvement mindset and commitment to expanding technical knowledge and skills
- Be on call to support major network issues
- Be able to travel up to 10%
- Applicants for this position must be U.S. citizens
Nice To Haves
- Any AWS certification (i.e., AWS Certified Cloud Practitioner, AWS Certified Advanced Networking, AWS Certified AI Practitioner, etc.)
- Working knowledge of: Communications systems architecture
- Working knowledge of: Circuit and packet switched voice and data communications
- Working knowledge of: TCP/IP communications
- Working knowledge of: VoIP systems, including network management
- Experience with IPv4 networks, GSM, telecom systems, or real time systems
- Experience with systems software lifecycle processes
- Experience in software development (C, C++, Python)
- Experience in IP network engineering, development, integration, and testing
Responsibilities
- Work with vendors, subcontractors, and consultants to resolve outstanding technical issues
- Collaborate with project managers, subject matter experts, business developers, and other stakeholders as needed
- Drive the performance and reliability of Gateway subsystems and services across on‑premise and cloud environments
- Administer and maintain the remote monitoring and management system, including updating agent scripts, responding to alerts, monitoring dashboards, and conducting periodic system reviews
- Identify, investigate, and report operational issues; partner with Operations to improve maintenance procedures and strengthen troubleshooting capabilities
- Support team members to ensure high‑quality products and deliverables are prepared for production according to schedule
- Investigate and resolve complex system issues escalated from internal support teams
- Develop and maintain documentation for maintenance, deployments, and configuration of Gateway network element systems and infrastructure
- Provide technical support to internal and external stakeholders
Benefits
- medical, dental, and vision insurance coverage
- 401(k) retirement plan options
- paid time off and paid holidays
- paid parental leave
- company stock
- annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
