Network Engineer II

Healthcare Outcomes Performance Co. (HOPCo)•Phoenix, AZ

1d•Onsite

About The Position

This role participates in the development of enterprise-level direction and strategy applicable to the network (on-prem/cloud) infrastructure. It involves researching and evaluating current and emerging technologies and methodologies, and making recommendations for technology initiatives to meet Hopper network needs. The position analyzes capacity and forecasts growth requirements while monitoring technology and industry trends, and works closely with technology stakeholders to evaluate the uses of emerging technology to meet long-term business and operating strategy. The Network Engineer II also participates and leads in the evaluation of new technologies to determine their functionality, consistent with Hopper technology standards, interoperability, reliability, and availability, supportability and expected return on investment. They recommend hardware, software, and communication media upgrades and enhancements to meet long-term needs and participate in lifecycle replacement planning. This role serves as the primary administrator for a large, complex, multi-segment, wired and wireless network infrastructure, including Firewall, Switches, and Access Points and internet connections. The engineer designs, develops, installs, integrates, and maintains the infrastructure incorporating multiple technologies, components, protocols, and vendor products and systems. They establish network standards, including naming conventions and address protocols. Utilizing a variety of software and tools, they monitor and analyze network traffic and capacity utilization to achieve optimal performance and availability, and analyze data to identify and resolve reasons for communications bottlenecks. The role provides advanced engineer direction and guidance, and manages network upgrades and conversions. They develop and recommend network contingency and disaster recovery plans, and develop specifications for network hardware, software, and cabling upgrades and enhancements. The engineer participates with IT Leadership to evaluate and recommend network and systems hardware and software, and develops and recommends cabling and connectivity standards, uses, and levels. They evaluate and recommend software, tools, and utilities to aid in monitoring and managing network performance and security, and develop and maintain network documentation and reference tools. The position performs advanced troubleshooting on network hardware, software, and connectivity problems, and performs second/third-tier problem resolution. They troubleshoot second/third level technical support and systems administration tasks as escalated by Help Desk and partner teams. The engineer configures, implements, maintains, and supports network hardware and software, and network management tools. They are involved in strategic planning, disaster recovery, and redundancy, and provide detailed project management documentation for all major projects and strategic plans.

Requirements

College degree with focus on network management
Industry Standard Technical Certifications (FortiGate, Cisco, HPE, Azure, Meraki)
5-7 years of experience in network engineering, IT, or a related field.
Strong knowledge of systems and network engineering principles, methodologies, and tools.
Experience with Networking Protocols, Hardware, and Infrastructure, such as Fortinet, Cisco/Meraki, Juniper, or Aruba.
Excellent analytical, problem-solving, and decision-making skills.
Strong interpersonal and communication skills, with the ability to work effectively in a team environment.
Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
Familiarity with industry standards, regulations, and best practices.
Willingness to learn and adapt to new technologies and methodologies.
Must reside in the HOPCo organization or clinical market

Nice To Haves

Healthcare IT Experience is a Plus

Responsibilities

Participates in development of enterprise-level direction and strategy applicable to the network (on-prem/cloud) infrastructure; researches and evaluates current and emerging technologies and methodologies and makes recommendations for technology initiatives to meet Hopper network needs.
Analyzes capacity and forecasts growth requirements while monitoring technology and industry trends and works closely with technology stakeholders to evaluate the uses of emerging technology to meet long-term business and operating strategy.
Participates and leads in the evaluation of new technologies to determine their functionality, consistent with: Hopper technology standards; interoperability, reliability, and availability; supportability and expected return on investment; recommends hardware, software and communication media upgrades and enhancements to meet long-term needs; participates in lifecycle replacement planning
Serves as primary administrator for a large, complex, multi-segment, wired and wireless network infrastructure, including Firewall, Switches, and Access Points and internet connections; designs, develops, installs, integrates and maintains the infrastructure incorporating multiple technologies, components, protocols and vendor products and systems; establishes network standards, including naming conventions and address protocols; utilizing a variety of software and tools, monitors and analyzes network traffic and capacity utilization to achieve optimal performance and availability; analyzes data to identify and resolve reasons for communications bottlenecks.
Provides advanced engineer direction and guidance and manages network upgrades and conversions; develops and recommends network contingency and disaster recovery plans; develops specifications for network hardware, software and cabling upgrades and enhancements; participates with the IT Leadership to evaluate and recommend network and systems hardware and software; develops and recommends cabling and connectivity standards, uses and levels.
Evaluates and recommends software, tools, and utilities to aid in monitoring and managing network performance and security; develops and maintains network documentation and reference tools.
Performs advanced troubleshooting on network hardware, software, and connectivity problems; performs second/third-tier problem resolution.
Troubleshoot second/third level technical support and systems administration tasks as escalated by Help Desk and partner teams.
Configures, implements, maintains, and supports network hardware and software, and network management tools
Involved in strategic planning, disaster recovery, and redundancy
Provides detailed project management documentation for all major projects and strategic plans.