Network Engineer I (Remote) - WashU IT

Washington University in St. Louis • Clayton, MO

16h • Remote

About The Position

Provides technical and analytical support by serving as a specialist for networking, enterprise network planning, troubleshooting, security, network system administration, and/or networking products and services. Work includes the design, review of internal and external infrastructure requirements, technology evaluation, testing, and developing guidelines for implementation. Serves as expert on complex networks including serving as a resource to the SOC in network problem solving. Employee may also function as a resource for network management systems or telecommunications networks (data, voice, video, and voice-over IP), network architecture, network systems administration, network services, and converged network services. Employee requires a general understanding of all aspects of networking (routing and switching, wireless, security, etc.).

Requirements

• Bachelor's degree
• Network Design (2 Years)
• A driver's license is not required for this position.

Nice To Haves

• No additional education unless stated elsewhere in the job posting.
• No additional certification/professional licenses unless stated elsewhere in the job posting.
• No additional work experience unless stated elsewhere in the job posting.
• Client Counseling
• Client Management
• Customer Empathy
• Customer Service
• IT Solution Design
• Negotiation
• Network Technologies
• Oral Communications
• Organizational Planning
• Stakeholder Management
• Technical Support
• Written Communication

Responsibilities

• Provides tier three resource for various network performance and connectivity issues; assists the Network Operation Center (NOC) analysts when called upon.
• Configures and manages central network components (including network distribution and core, firewalls and VPN gateways, wireless controllers) to provide service to end users and departments.
• Works with SOC to establish policies and procedures for managing the network.
• Stays current with new technologies, with a focus on routing, switching, wireless and security technology.
• Prepares and maintains detailed network documentation both for networking team and end users.
• Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees