Network Development Engineer II, OpsTech Network Engineering

Amazon • Bellevue, WA

2d

About The Position

The Amazon Robotics Infrastructure Engineering team is looking for a Network
Development Engineer (NDE) to join our team. We build and operate the network
and services that enable Amazon Fulfillment Centers, Middle and Last Mile
facilities, including Air hubs, and PrimeNow to deliver packages to Amazon
retail customers. From two million square foot automated robotics fulfillment
centers to small last-mile delivery stations in emerging markets, these networks
are the backbone of Amazon Operations. Hundreds of thousands of associates rely
upon these networks at thousands of locations and are critical to the delivery
of shipments to Amazon retail customers.

Our mission is to design, deploy, and support networks that sets the global
standard for performance, availability, security and cost, enabling Fulfillment
and Logistic operations to deliver on time, every customer order. We are looking
for a Network Development Engineer to create next-generation network products.
The team is focused on automating networks from multiple diverse vendors,
maximizing reliability while minimizing human touch in deployment and
maintenance activities. We partner closely with IT support teams to ensure that
simplicity in our product designs translate to supportability in the field.
Information security rigor is at the core of everything we do. You will tackle
challenging, novel situations every day and have the opportunity to work with
multiple technical teams at Amazon in different locations. You should be
comfortable with a high degree of ambiguity and relish the idea of solving
problems that haven't been solved at scale before. Along the way, we guarantee
that you will learn a lot and make a positive impact on millions of people.

The right candidate will have demonstrated experience leading large projects and
have an expert technical background in current networking technologies. You must
be able to thrive and succeed in an entrepreneurial environment and not be
hindered by ambiguity or competing priorities. This means you are not only able
to develop and drive high-level strategic initiatives, but can also roll up your
sleeves, dig in and get the job done. As a NDE, you will anticipate bottlenecks,
influence external vendors and internal team roadmaps, provide escalation
management, anticipate and make tradeoffs, and balance the business needs versus
technical constraints. As Amazon expands at a tremendous rate across all
services, this role will drive innovation in network automation, AI-powered
solutions, and next-generation network architectures.

Network Development Engineers perform high quality network and/or systems
design, operations, deployments, scaling, technology refresh, sustaining
engineering, best practices application, optimization, internal/external
customer interactions, and produce appropriate technical documentation.

The OpsTech Networking organization supports multiple business units globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, Europe, and India. This group works on both tactical and long-term strategic projects. The OpsTech Networking Core team builds the edge network infrastructure that powers Amazon fulfillment centers, transportation sites, and grocery operations worldwide. The team is responsible for wireless and LAN architecture across 3,700 Amazon sites globally.

Requirements

• 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
• 4+ years experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments.
• 4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.
• 4+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.

Nice To Haves

• Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.
• Experience with one or more of the following routers, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc.
• In-depth knowledge of and experience with networking and/or systems technologies

Responsibilities

• Responsible for first response to monitoring systems alarms, and works to stabilize impact as quickly as possible across the Amazon network
• Troubleshoot network interconnectivity problems – including troubleshooting of network device hardware failures and recurring platform problems
• Collaborate with internal teams to diagnose problems, and return devices/configurations to a healthy state
• Escalate to external vendors (Cisco, Juniper, etc) to diagnose problems and facilitate part replacement
• Provide support in large scale events
• Focus on the needs of the customer in all change scenarios
• Determine requirements, then write, review and execute changes safely
• Drive standards across the network and ensure that we are fully compliant to standards and policies.
• Work with invested teams to scope change work and deliver to a deadline
• Identify automation opportunities in troubleshooting and administration tasks
• Work with System Developers to scope tools that meet the Network Operation team’s needs.
• Create and review documentation for processes and troubleshooting best practices
• Identify simple, sustainable and repeatable solutions and processes

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed