Network Deployment Technician, DCC Communities

Amazon • Manassas, VA

7d • $30 - $54 • Onsite

About The Position

AWS is looking for a Network Deploy Technician to join its growing team within infrastructure operations. The role involves working with minimum supervision in a dynamic environment to drive the stability and sustainability of next-generation networks and assist in the development of innovative ways to automate and scale the network. The position's responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management. The technician will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. The role requires leveraging experience supporting large scale, enterprise-class networks as well as network implementation and troubleshooting. The Network Deploy Technician will work in a fast-paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Requirements

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

Nice To Haves

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Industry standard certification (CompTIA, CCENT, or Network+), or experience in a relevant field (e.g., Computer Science, Networking Engineering)
• Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience in managing and troublshooting network
• Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP

Responsibilities

• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware
• Providing the first level networking devices to serve customer racks, including tracking network rack intake and delivery
• Working with various onsite teams to request for rack space, power, and cooling for network racks
• Partnering with network engineers to ensure all configurations are ready
• Working on link and device troubleshooting within a certain Service-Level Agreement
• Performing console builds (and room builds)
• Working with ID-Scaling peers to build higher-level networking devices

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level