Network Deploy Technician , Global Network Delivery

Amazon • New Albany, OH

2d • $30 - $54 • Onsite

About The Position

Amazon is looking for a Network Deploy Technician to join its growing team within infrastructure operations. This role involves working with minimum supervision in a dynamic environment to drive the stability and sustainability of next-generation networks and assist in the development of innovative ways to automate and scale the network. The position's responsibilities include support of new data center locations and day-to-day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast-paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Requirements

• 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Must have work authorization without employer intervention
• Must have a reliable personal vehicle and valid driver's license to travel within the regional work area

Nice To Haves

• Experience with cabling infrastructure best practices and methodologies
• Experience in Linux and Networking protocols, or experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP) and experience in Network protocols like DNS/DHCP/TCP
• Experience in automating, deploying, and supporting large-scale infrastructure
• Knowledge of network design, protocols and Layer 1/2 troubleshooting
• Experience with networking fundamentals including hands-on experience with load balancers, switches, routers, etc.

Responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaboration with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
• Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Support of new data center locations and day to day assistance with capacity management
• Work closely with internal customers and external vendors to facilitate smooth project execution
• Establish and follow best practices and refine operational procedures

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed