Network Deploy Technician, GND Optical Scaling
About The Position
Amazon Web Services (AWS) is looking for an Infrastructure Delivery Network Technician to join our growing team within infrastructure operations. As a Data Center Network Technician, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
Nice To Haves
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Responsibilities
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects
- Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
- Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
Benefits
- EAP
- Mental Health Support
- Medical Advice Line
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
