Network Deploy Technician , Global Network Delivery

Amazon•New Albany, OH

1d•$27 - $48•Onsite

About The Position

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include support of new data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Requirements

2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
Working in cramped and/or elevated and/or noisy environments
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Eligible candidates must have work authorization without employer intervention to be considered.

Nice To Haves

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Responsibilities

Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Collaboration with various stakeholders to remove project obstacles
Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
Participate in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.