Network DDI Engineer (DNS/DHCP/IPAM Engineer)

CloudiousChandler, AZ
$110,000Onsite

About The Position

The DDI Engineer will be responsible for providing network operations support for DHCP/DNS/IP address management infrastructure for Bank of America. This role involves managing DHCP/DNS and IP management systems to fulfill requests, managing QIP globally for different regions, and being responsible for the design, peer review, scheduling, implementation, and request closure process of DDI requests. The engineer will also work on pre-validations, implementation, and post checks, submit Changes (CRQs) and execute necessary configurations, and fulfill Resource Record, Device Registration, and Site code requests. Additionally, the role requires working closely with business partners and customers, assisting their level 2-3 support teams with research and development of solutions to new or unknown issues.

Requirements

  • Subject matter expertise in DDI requests (Vital QIP and Bluecat)
  • Knowledge on network concepts of DNS, DHCP, Firewalls. Load balancing, IPS, basic routing/switching; excellent understanding of TCP/IP and packet analysis
  • Experience in Network Operations Service Delivery
  • Must have hands on experience on Bluecat, Vital QIP and DNS tools
  • Adherence to Operational Discipline and Standard Operating Procedures
  • Knowledge of authentication protocols such as DNS, DHCP, Subnetting, LDAP, IWA, IWA-direct, SSO, and Active Directory
  • Minimum 3 Years' experience

Nice To Haves

  • Good Networking knowledge.
  • Knowledge of tools like remedy, Putty or Windows PowerShell, Bluecat and Vital QIP.
  • ITIL Foundation Qualified (Certified Preferred)
  • CCNA Certification
  • Bluecat Certification
  • B.S degree

Responsibilities

  • Managing DHCP/DNS and IP management systems to fulfill requests.
  • Managing QIP globally for different regions.
  • Responsible for design, peer review, scheduling, implementation and request closure process of DDI requests.
  • Working on pre-validations, implementation and post checks.
  • Submit Changes (CRQs) and execute necessary configurations.
  • Fulfilling Resource Record, Device Registration and Site code requests.
  • Work closely with business partners and customers, assisting their level 2-3 support teams with the research and development of solutions to new or unknown issues.
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