Network Coordinator

Beyond100k
•$55,000 - $67,500•Remote

About The Position

Beyond100K is seeking a resourceful, detail-oriented, and dedicated coordinator to manage the systems that maintain network connectivity. This role involves data and engagement tracking, communications to over 250 partner organizations, and mobilization campaigns. The Network Coordinator will work with a variety of stakeholders, including the Beyond100K Network of partners. This is a systems-and-process-focused role, ideal for someone who finds satisfaction in a well-organized database, timely campaigns, engaging communications, and efficient processes. The position offers a comprehensive view of the entire network due to its upstream impact on most programs. The Network Coordinator is part of the Community Management Team within the Network Community pillar and reports to the Associate Director, Network Development & Impact. Expected travel is 10%, including biannual team retreats and select in-person partner convenings.

Requirements

  • 2+ years of professional experience, ideally in communications, operations, or a combined role.
  • A communications background, including drafting and sending external content (e.g., newsletters, announcements, campaign emails).
  • An operations background, including managing recurring processes on a calendar, building or improving systems, and maintaining them concurrently.
  • Hands-on CRM experience, including setting up or working within a CRM (Salesforce preferred), building lists and segments, data entry and cleaning, and pulling reports.
  • Detail-oriented and reliable with excellent organizational skills and strong follow-through.
  • Systems and Data Steward mindset, believing in the importance of well-maintained systems and proactive problem-solving.
  • Team Player attitude, willing to collaborate and pitch in to achieve common goals.
  • Growth Mindset, with the ability to identify learning opportunities and apply new knowledge.
  • Motivated, with the drive to take initiative, identify problems/opportunities, and implement solutions.
  • Adaptable, able to thrive in an ambiguous environment with autonomy.
  • Resourceful, with a positive attitude, ability to find creative solutions, and strong prioritization skills.
  • Passion for Social Change, with a drive to contribute to societal change in education.
  • Racial Justice and DEI Commitment, with the ability to lead in a way that is centered on these principles.

Nice To Haves

  • Experience with Salesforce Marketing Cloud.
  • Experience with Circle, a network community platform.

Responsibilities

  • Own data entry and hygiene in Salesforce CRM for engagement records and campaigns, ensuring partner data is accurate and current.
  • Maintain engagement tracking across major partner touchpoints and programs to monitor partner progression through the network.
  • Manage the tracking systems for network impact campaigns, including the Annual Data Count, Health of the Network, Partner Insights, and event registration, with additional support during peak periods.
  • Produce routine engagement reports and analyze data, flagging any discrepancies.
  • Maintain and update the network contacts list.
  • Own and manage the network communications calendar, coordinating content, timing, and channels to ensure a coherent stream of information for partners.
  • Produce and send regular network communications, including weekly round-ups, announcements, and newsletter support, using Salesforce Marketing Cloud.
  • Post network communications and events to Circle, the network community platform.
  • Address or manage inquiries received at the [email protected] account, routing them appropriately and ensuring follow-up.
  • Manage program and event mobilization campaigns, including audience segmentation, outreach sequences, and tracking response rates against participation targets.
  • Coordinate network programs and gatherings in collaboration with the community team, handling venue booking, registration, and communications.
  • Report on campaign performance and factors influencing participation to inform future campaigns.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 403(b) retirement plan with up to 5% employer match
  • 15 paid vacation days in the first year
  • 12 observed holidays
  • Office closure between December 25th and January 1st
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