Network Contract Manager - Remote NYC

UnitedHealth Group•New York, NY

3d•$72,800 - $130,000•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. This role with UnitedHealth Group will call on your knowledge, your energy, and your commitment to making health care work more effectively for more people. Network Contract Managers develop the provider network, yielding a geographically competitive, broad access, stable network that achieves objectives for unit cost performance and trend management, and produces an affordable and predictable product for customers and business partners. They evaluate and negotiate contracts in compliance with company contract templates, reimbursement structure standards, and other key process controls. Responsibilities also include establishing and maintaining solid business relationships and ensuring the network composition includes an appropriate distribution of provider specialties. If you are located in NY, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

2+ years of experience in a network management-related role, such as contracting or provider services
Experience utilizing financial models and / or financial analysis for the purpose of negotiating rates with providers or to meet other business needs
Experience in performing network adequacy analysis
Knowledge of Medicaid and/or Medicare
Intermediate level of knowledge of claims processing systems and guidelines
Proven excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information form others
Driver’s License and access to reliable transportation

Nice To Haves

Experience in Payment Appendix and fee schedule development
Experience with New York Medicaid services and reimbursement methodologies
Behavioral Health provider experience
Facility/Hospital contracting experience
Knowledge of the NY/Northeast market
Proven sound interpersonal skills, establishing rapport and working well with others
Proven sound customer service skills

Responsibilities

Manage unit cost budgets, target setting, performance reporting and associated financial models
Guide development of geographically competitive, broad access, stable networks that achieve objectives for unit cost performance and trend management
Evaluate and negotiate contracts, reimbursement methodologies and rates in compliance with company templates, reimbursement structure standards and other key process controls
Manage unit cost, target parameters, performance reporting and associated financial models
Ensure that network composition includes an appropriate distribution of provider and specialties and overall recruitment and contracting to ensure network adequacy
Work with internal contacts to implement regulatory requirements impacting provider contracts (state specific changes to state published rates, coding, new services and requirements)
Maintain existing network contracts and any contracting events that occur during the term of the agreement while generating savings opportunities for affordability initiatives
Coordinate high profile negotiations, build and nature trusted relationships with providers and internal state holders
Engage facility and hospital providers and any internal resources to resolve issues related to contract administration
Provide explanations and information to others on difficult issues