Network Cloud Operations Engineer (Tech Ops)

Synechron•New York, NY

11h•$115,000 - $120,000•Onsite

About The Position

We are seeking an experienced Network Cloud Operations Engineer to support the deployment, configuration, and ongoing operations of AWS network infrastructure. The successful candidate will be responsible for building and maintaining secure, reliable, and high-performing network connectivity across cloud and on-premises environments. This role requires strong expertise in AWS cloud networking and Cisco network engineering, along with hands-on experience in cloud-to-cloud connectivity, hybrid networking, application network integration, troubleshooting, network change management, monitoring, incident response, and performance optimization.

Requirements

7–10 years of experience in AWS cloud networking and network operations.
Strong hands-on experience deploying and operating AWS network infrastructure.
Proven experience supporting hybrid cloud and on-premises network environments.
Strong Cisco networking experience, including routing, switching, WAN, VPN, and network troubleshooting.
Solid understanding of: TCP/IP, the OSI model, subnetting, CIDR, DNS, DHCP, NAT, and IP addressing, BGP, OSPF, and other routing protocols, High availability and network redundancy, Firewalls, proxies, load balancing, and network security principles, Network monitoring, logging, and performance management.
Experience with AWS connectivity services, including Direct Connect, Site-to-Site VPN, Transit Gateway, and VPC peering.
Experience troubleshooting connectivity between AWS, on-premises data centers, and enterprise applications.
Proficiency with network diagnostic tools such as Wireshark, tcpdump, traceroute, ping, nslookup/dig, and VPC Flow Logs.
Experience with ITIL-based incident, problem, and change management processes.
Strong documentation, communication, analytical, and problem-solving skills.
Ability to work effectively in a fast-paced, 24x7 operational environment.

Nice To Haves

Cisco certification, such as CCNP or CCDE.
AWS certification, such as: AWS Certified Advanced Networking – Specialty, AWS Certified Solutions Architect – Professional, AWS Certified Solutions Architect – Associate.
Experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation.
Knowledge of AWS networking automation using Python, Bash, or similar scripting languages.
Experience with AWS CloudWatch, VPC Flow Logs, AWS CloudTrail, and AWS Network Firewall.
Familiarity with network management and observability tools such as SolarWinds, Splunk, Datadog, Grafana, or Prometheus.
Experience with SD-WAN, SASE, zero-trust networking, or enterprise network security.
Experience with Kubernetes networking and containerized application environments.
Familiarity with additional cloud platforms, such as Microsoft Azure or Google Cloud.
Experience designing or operating multi-account AWS landing zones.
Knowledge of compliance and security frameworks relevant to cloud infrastructure.
Experience developing reusable network automation scripts and operational tooling.
Exposure to large-scale enterprise network transformation or cloud migration initiatives.

Responsibilities

Design, deploy, configure, and support AWS network infrastructure across production and non-production environments.
Establish and maintain secure connectivity between: AWS accounts and VPCs, AWS and other cloud platforms, AWS and on-premises data centers, AWS and enterprise application environments.
Configure and manage AWS networking services, including: Amazon VPCs, Subnets and route tables, Internet gateways and NAT gateways, VPC peering and AWS Transit Gateway, AWS Direct Connect and Site-to-Site VPN, Network Load Balancers and Application Load Balancers, Route 53 and DNS services, Security Groups and Network ACLs, VPC endpoints and AWS PrivateLink.
Support application teams with network integration, connectivity requirements, traffic flows, routing, DNS, and security configurations.
Design, configure, and troubleshoot Cisco routing and switching infrastructure.
Manage hybrid connectivity using technologies such as BGP, IPsec VPN, VLANs, routing protocols, and WAN technologies.
Monitor network infrastructure and proactively identify performance, availability, capacity, and security issues.
Investigate and resolve complex network connectivity, routing, latency, packet loss, and application access issues.
Participate in incident response, root-cause analysis, problem management, and service restoration activities.
Plan, coordinate, and implement network changes in accordance with established change management processes.
Assess the impact and risk of proposed network changes and prepare implementation and rollback plans.
Maintain network diagrams, configuration documentation, operational procedures, and troubleshooting guides.
Perform network performance tuning and capacity planning.
Collaborate with cloud architects, security teams, application teams, DevOps engineers, and data center operations teams.
Support infrastructure automation and standardization using Infrastructure as Code and configuration management tools.
Ensure AWS network infrastructure aligns with security, compliance, availability, and operational standards.
Participate in on-call rotations and provide operational support for critical systems.

Benefits

A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
10 days of paid annual leave (plus sick leave and national holidays).
Maternity & paternity leave plans.
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
Retirement savings plans.
A higher education certification policy.
Commuter benefits (varies by region).
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
A flat and approachable organization.
A truly diverse, fun-loving, and global work culture.