Network & Cloud Infrastructure Engineer
About The Position
The Network & Cloud Infrastructure Engineer configures, maintains, and troubleshoots LAN, WAN, Wi-Fi, VPN, and cloud-based network environments. The role monitors network performance, availability, and security events; leads root cause analysis and resolution of complex incidents and outages; and participates in incident response, escalation management, and service restoration. The engineer plans and implements network changes, upgrades, and capacity initiatives and supports infrastructure such as firewalls, routers, switches, and load balancers. The position also maintains network documentation, standards, diagrams, and operating procedures; works with Cybersecurity and Infrastructure teams on security controls and best practices; communicates technical information to technical and nontechnical audiences; and manages network vendors and service providers. Participation in on-call rotations and after-hours maintenance is required as needed.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered in lieu of a bachelor’s degree.
- Minimum of 4 years of progressive IT experience in network operations or service delivery management roles.
- Proven experience in enterprise network administration or network management.
- Strong working knowledge of TCP/IP, DNS, DHCP, and VPN technologies.
- Expertise in Cisco, Infoblox, and Microsoft Azure environments.
- Hands-on experience with network hardware such as routers, switches, and firewalls.
- Troubleshooting and root cause analysis skills in complex enterprise network environments.
- Experience using network monitoring, performance, and diagnostic tools.
- Demonstrated problem-solving and analytical capabilities.
- Strong communication, collaboration, and leadership skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to travel occasionally to company sites and vendor locations.
Nice To Haves
- Professional certifications such as CCNA, CCNP, or CompTIA Network+, or equivalent.
Responsibilities
- Configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, VPN, and cloud-based network environments.
- Monitor network performance, availability, and security events to support optimal uptime.
- Perform root cause analysis and lead hands-on resolution of complex network incidents and outages.
- Participate in incident response, escalation management, and service restoration.
- Plan and implement network changes, upgrades, and capacity planning initiatives.
- Administer and support firewalls, routers, switches, load balancers, and related network infrastructure.
- Develop, maintain, and enforce network documentation, standards, diagrams, and operational procedures.
- Communicate technical information to technical and nontechnical personnel.
- Collaborate with Cybersecurity and Infrastructure teams to implement and maintain security controls and best practices.
- Manage network vendors, service providers, contracts, and escalations.
- Participate in on-call rotations and oversee after-hours maintenance activities as required.
Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off (PTO) and holidays.
- Ongoing training and professional development opportunities.
- Opportunity to grow within a fast-paced, dynamic company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
