At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’ve invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We’re growing our team so you can join us in exploring and opening new frontiers. Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours. What we’re seeking: The primary responsibilities include: Creating new DLRs (design layout requests) that are in their queue in the system. Audit and update existing circuit records for all circuits and trunk orders. Coordinate the facility assignments with the corresponding LEC or Carrier. Work together with the ICSC and the INA groups to expedite orders and work on ways to streamline the processing of the ASR (Access Service Requests) ISRs (Internal Service Requests) and PSRs (Product Service Requests). Coordinate with Engineering (Transmission, Outside Plant, Central Office) if needed to notify them of potential challenges with equipment or lack thereof for the customer orders. Identify where equipment is required, and order the equipment for field delivery. Prepare and issue purchase orders in Infinium to request and purchase required network components. Create information on the CLR/DLR to properly dispatch the circuit to Viryanet and the proper techs in the field. In this hybrid role, you will be expected to collaborate with peers as required but must be located in the Rochester, NY or Fort Wayne, IN area. What we need in you: We need you to be highly knowledgeable in telecommunications and telephony circuit design. Hands on experience with M6, TDM architecture and ethernet transport systems is key to success in this role. Your ability to work effectively within a team, communicate with others both over the phone and in person as well as a your willingness to ask for additional guidance and training when necessary will serve you well in this role.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1-10 employees