Network Business Analyst IV

MedImpact Healthcare Systems, Inc.•San Diego, CA

1d•Onsite

About The Position

Network Business Systems Analyst IV is a liaison between end-users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating the most complex business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. In addition, this position will serve as a subject matter expert (SME) and support the development and ongoing management of the advanced aspects of Pharmacy Network and Analytics products, programs, and services.

Requirements

BS/BA and 5+ years’ experience or equivalent combination of education and experience, and 2 years' of SME in respective areas
Knowledge of Visio, Golden 32, Secure CRT Design software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access) and Unified Modeling Language; Oracle database; JAVA, On-line transaction processing (OLTP), AIX/Solaris and integrated development platforms.
Familiar with relational databases and client server concepts.
Working knowledge of software development life cycle (SDLC)
Solid business and technical understanding of supported MedImpact products and services.
Knowledge of Business Analysis Best Practices (BABOK)
Business Process Management techniques
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.

Nice To Haves

Certified Business Analysis Professional (preferred)

Responsibilities

Interview end-users/customers to define business requirements for complex software modifications and enhancements.
Meets with internal and external clients to discuss enhancement requests as needed.
Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications.
Coordinates and responds to requests for changes from original specifications.
Facilitates design sessions with business and technical resources to ensure that the solutions meet the needs of the business.
Consults with technical teams on design and database issues.
Optimizes, automates and tests new and existing codes to meet health outcomes research project requirements.
Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.
Drives and/or leads projects to completion and maintains accountability for assigned projects.
Develops project plans, prioritizes project tasks, and provides regular status updates on project progress to management and stakeholders.
Develop business processes that ensure developed application meets all project requirements.
Ensures that projects are completed on time, accurately defined specifications and within budget.
Performs quality control checks on software before it is released to the QA department.
Provides support for software development and QA staff as needed.
Independently handles, prioritizes and manages multiple-complex Jira Request throughout entire software development life cycle.
Handles software release management of designated applications.
This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
Manage difficult or emotional client situations.
Respond promptly to client needs.
Solicit client feedback to improve service.
Respond to requests for service and assistance from clients.
Meet commitments to clients.