Network and Voice – Senior Team Lead

Corteva Agriscience • Indianapolis, IN

6d

About The Position

The Network and Voice Senior Team Lead provides hands-on technical and operational leadership for connectivity across Corteva sites, laboratories, and production facilities. Reporting to the Compute and Managed Platform Lead, the role coordinates day-to-day delivery and support of wide area networking, campus and site local area networking, wireless connectivity, voice and telephony services, monitoring, event management, and network observability. The position translates connectivity strategy and architecture into reliable execution, guides internal engineers and managed partners, resolves complex issues, and improves availability, performance, security posture, and employee experience.

The role covers global WAN and connectivity, including SD-WAN, internet edge, cloud interconnect, secure access service edge, carrier and circuit management, and lifecycle planning. It also leads technical design and support of LAN and wireless infrastructure across offices, laboratories, greenhouses, and manufacturing environments, including segmentation and repeatable deployment patterns for site changes.

The team lead coordinates the global voice estate and telephony modernization, including cloud calling, trunking, session border controllers, contact center connectivity, legacy PBX retirement, emergency calling, and carrier and number management. The role also oversees monitoring and event management, improves observability and automation, coordinates service delivery and resilience activities, and provides day-to-day direction and technical development for network, voice, collaboration, and monitoring specialists.

Requirements

• Deep technical command of enterprise networking, including routing and switching, SD-WAN, wireless, network security integration, and cloud networking.
• Strong working knowledge of voice and telephony architecture, including SIP, session border controllers, cloud calling, and carrier interconnect.
• Practical experience operating Microsoft Teams Phone at enterprise scale.
• Fluency in monitoring, event management, and observability tooling, with the judgment to distinguish meaningful signals from alert noise.
• Experience with network automation and scripting, and a track record of removing manual configuration work.
• Proven ability to govern carriers and managed service providers on commercial terms and delivered performance.
• Composed under pressure during major outages, with clear executive communication while service is impaired.
• Strong interpersonal, influencing, and diplomacy skills, with a passion for leading global teams.
• Organized and detail-oriented, with the ability to work well under deadlines in a fast-paced environment.
• At least 8 years of professional experience in complex, global organizations.
• Bachelor of Science degree in information technology, computer science, engineering, or a related field.
• At least 3 years of team leadership, technical lead, or work coordination experience across multiple regions or time zones.
• At least 7 years of experience in at least two of the following disciplines: network engineering, voice and collaboration, infrastructure operations, or service delivery.
• Advanced oral and written communication skills, including clear reporting to technical and business leadership.

Nice To Haves

• Industry certification such as CCNP, CCIE, or equivalent network or collaboration credentials.

Responsibilities

• Guide implementation and continuous improvement of global WAN architecture, including SD-WAN, internet edge, cloud interconnect, and secure access service edge integration.
• Coordinate carrier and circuit delivery, inventory, performance, diversity, resilience, and cost management with sourcing and service providers.
• Validate connectivity solutions for remote sites, offices, and field operations, including low-bandwidth and rural locations.
• Maintain network hardware and circuit capacity, refresh, and lifecycle plans, escalating investment needs and delivery risks.
• Lead technical design, deployment, and operational support of LAN infrastructure across offices, laboratories, greenhouses, and manufacturing environments.
• Coordinate enterprise wireless engineering, including coverage and density design, spectrum planning, guest and IoT segmentation, and support for connected field and plant equipment.
• Work with Security on network segmentation, zero trust access, network access control, and separation of information and operational technology environments.
• Apply standard site network designs and repeatable deployment patterns for new sites, acquisitions, divestitures, and site closures.
• Coordinate operation and support of the global voice estate, including cloud calling, trunking, session border controllers, contact center connectivity, and remaining legacy PBX systems.
• Lead technical execution of telephony migrations to cloud voice, legacy retirement, and carrier and number inventory consolidation.
• Ensure emergency calling, number management, and telecommunications controls are implemented and maintained in each country of operation.
• Track voice carrier service, usage, and cost, and provide data for supplier and budget reviews.
• Lead day-to-day monitoring and event management for the connectivity estate, including instrumentation coverage, alert thresholds, correlation, and noise reduction.
• Ensure events flow into incident management with accurate priority and ownership, and automated triage where patterns are well understood.
• Coordinate follow-the-sun support and escalation with internal teams and managed partners, including on-call coverage for critical connectivity failures.
• Improve network observability to assess service availability and application, voice, and meeting performance across the network path.
• Work with the observability team to implement telemetry, flow analysis, synthetic testing, and digital experience monitoring.
• Drive network automation and infrastructure-as-code practices for configuration, compliance, and change, reducing manual work and configuration drift.
• Produce connectivity health, capacity, and experience reporting and recommend corrective actions.
• Coordinate connectivity services against defined service levels and support enterprise incident, problem, and change management processes.
• Monitor managed service partner performance, address delivery issues, and escalate gaps against contracted outcomes and quality standards.
• Support network and voice resilience planning, testing, and remediation within business continuity and disaster recovery programs.
• Coordinate connectivity work for mergers, acquisitions, divestitures, and site transitions to meet approved business timelines.
• Provide day-to-day direction, coaching, technical mentoring, and workload coordination for network, voice, collaboration, and monitoring specialists.
• Contribute to roadmap, budget, resource, and lifecycle planning through estimates, priorities, and technical recommendations.
• Promote engineering rigor, knowledge sharing, continuous learning, and collaboration across infrastructure, security, applications, and business teams.

Benefits

• Numerous development opportunities to build skills.
• Health benefits for the employee and family beginning on the first day of employment.
• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays.
• Parental leave of at least 16 weeks for mothers and fathers.
• Competitive retirement savings plan.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior