Network and Systems Admin

Empower AI Inc.•Saint Louis, MO

3d•$63,500 - $98,280•Onsite

About The Position

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Requirements

Bachelor’s Degree or equivalent related experience
2 - 7 years of experience
US Citizen with Active DoD Secret clearance.
Cisco routers, switches, wireless access points, and wireless controllers
Cisco Firepower and firewall administration
VPN configuration and support
Cisco ISE
VMware ESXi and vCenter
Windows operating systems and on-premises servers
Physical and virtual server administration
DHCP, RADIUS, LDAP, and certificate-based authentication
STIG and SRG implementation and assessment
STIG Viewer or comparable STIG compliance tools
Risk Management Framework alignment
Firmware and operating system patching
Network diagram development and maintenance
Cisco VoIP and telephone systems
Army A365 account administration
Endpoint, printer, and hardware troubleshooting
Technical documentation and compliance reporting
Must be able to lift up to 30 pounds to support the racking and unracking of equipment in server rooms.

Responsibilities

Configure, manage, and maintain Cisco routers, switches, Wi-Fi access points, Wi-Fi controllers, and wireless infrastructure.
Configure and manage VPN access, firewalls, and Cisco Firepower.
Perform Cisco firmware and operating system upgrades and apply required patches.
Maintain accurate and current network diagrams.
Open and manage Cisco Technical Assistance Center cases when assistance is required to resolve complex technical issues.
Maintain and troubleshoot network configurations involving DHCP, RADIUS, certificate authentication, LDAP, and VPN technologies.
Support the existing VMware ESXi environment.
Configure and maintain VMware, ESXi, and vCenter systems.
Configure and administer on-premises physical servers and virtual machines.
Manage directory and network-access services, including DHCP, RADIUS, Cisco ISE, certificate authentication, and LDAP.
Administer and support Windows operating systems.
Open and manage VMware and Microsoft support cases to resolve production-impacting issues.
Configure network devices, virtual machines, and on-premises servers in accordance with applicable Security Technical Implementation Guides and Security Requirements Guides.
Perform STIG and SRG reviews using STIG Viewer or related compliance tools.
Develop and maintain STIG checklists and supporting mitigation documentation.
Align network security configurations with Risk Management Framework requirements.
Provide compliance reports and detailed listings of system and network issues to the Information Security Officer and Information System Security Officer, as requested.
Apply firmware and operating system patches to remediate identified security vulnerabilities.
Troubleshoot and resolve technical issues affecting desktops, printers, tablets, and other local endpoints.
Support Cisco Voice over IP implementation and configuration.
Manage local digital and analog phone systems and configure VoIP phones.
Create, manage, and remove user email accounts within the Army A365 cloud environment.
Assist with equipment installation, technology refresh activities, and the decommissioning of end-of-life equipment.
Collaborate with other on-site teams to isolate production outages, implement recommended corrective actions, and restore network operations.
Complete assigned tasks under the operational guidance of designated government personnel.
Sign in and sign out daily using the designated facility timesheet.
Prepare a comprehensive monthly status report documenting active projects, progress, completed activities, and other required status information for the government lead.