About The Position

NexusTek is hiring an on-site Network and System Architect (Travel Engineer) to deliver IT projects at hotel and resort locations throughout the United States. The position provides end-to-end project delivery, including system design, network provisioning, server setup, and deployment of hospitality applications such as property management systems (PMS), point-of-sale systems (POS), and building management systems. The work combines technical implementation and customer service to support reliable IT systems and guest experiences. The role typically works Monday through Friday, 8 a.m. to 5 p.m. local time, with after-hours work as needed for clients and participation in a rotating on-call schedule that includes holidays. Travel is at least 75% throughout much of the U.S., by plane or car depending on distance. The preferred location is the Central U.S., and candidates must live within an hour of a major airport. NexusTek delivers managed IT services and is expanding its professional and managed services in hybrid cloud, cybersecurity, generative AI, and data. The company’s mission is to help clients avoid technology headaches so they can focus on their core business.

Requirements

  • Proficiency with Windows Server (2012–2022) and Windows 10/11, including Active Directory, Group Policy Objects, and DNS/DHCP management.
  • Experience with Layer 2/3 networking, VLANs, TCP/IP, routing, and firewall configurations.
  • Familiarity with HP or Cisco switches and wireless access points.
  • Hands-on experience with Microsoft 365, Azure Active Directory, Intune, and VMware or Hyper-V virtualization platforms.
  • Knowledge of hotel systems, including property management systems, point-of-sale systems, IPTV, telephony (PABX), and key card systems.
  • Understanding of PCI DSS standards, endpoint security tools (RMM, MDR), and antivirus solutions.
  • Experience with backup solutions such as Datto or Veeam, and familiarity with disaster recovery planning and execution.
  • Ability to create detailed network diagrams, system configurations, and standard operating procedures using tools such as Microsoft Visio.
  • Experience with VoIP systems, including configuration and troubleshooting of VLANs, QoS, and SIP protocols.
  • Proficiency in setting up and maintaining servers, workstations, printers, UPS units, and IP KVM switches.
  • Reliable, with strong logistics and time-management skills and the ability to manage multiple projects and meet deadlines.
  • Must be located within an hour of a major airport; Central U.S. location preferred.
  • Willingness to travel at least 75% throughout much of the United States.
  • Willingness to work after hours as needed and participate in rotating on-call coverage, including holidays.

Nice To Haves

  • CompTIA A+ certification.
  • CompTIA Network+ certification.
  • Microsoft Certified Solutions Associate (MCSA) certification.
  • Cisco Certified Network Associate (CCNA) certification.
  • ITIL Foundations certification.

Responsibilities

  • Deliver IT projects from end to end, including system design, network provisioning, server setup, and deployment.
  • Implement hotel-specific applications and systems, including PMS, POS, and building management systems.
  • Provide hands-on IT support and solutions at hotel and resort locations throughout the United States.
  • Create network diagrams, system configurations, and standard operating procedures.
  • Set up and maintain servers, workstations, printers, UPS units, and IP KVM switches.
  • Configure and troubleshoot VoIP systems, including VLANs, QoS, and SIP protocols.
  • Work after hours as needed to accommodate clients.
  • Participate in a rotating on-call schedule, including holidays.
  • Travel at least 75% of the time by plane or car, depending on distance.

Benefits

  • Four weeks of annual accrued paid time off.
  • Seven paid national holidays.
  • Medical, dental, and vision options.
  • Company-paid life insurance and short- and long-term disability.
  • Voluntary critical illness and accident benefits.
  • Voluntary LegalShield and identity theft protection.
  • Discretionary annual 401(k) match plan.
  • Employee referral bonus plan.
  • Employee Assistance Program.
  • Access to over 90,000 courses in ADP My Learning.
  • StandOut employee engagement tools.
  • Eligible to apply for a Pluralsight license.
  • Eligible to apply for NexusTek Technical Academy or Leadership Academy.
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