Network and Security Operations Center (NOC/SOC) Manager

Orchard•Colorado Springs, CO

2d•Onsite

About The Position

Network/Security Operations Center (NOC/SOC) Manager Colorado Springs, CO Must be a U.S. citizen able to obtain a Secret clearance (active clearance preferred) @Orchard LLC is actively seeking an experienced NOC/SOC Manager to build and manage an integrated Network and Security Operations Center for a rapidly growing Infrastructure as a Service company, with clients in both commercial and government sectors. Our client builds secure, resilient digital infrastructure for missions where failure is not an option. When conventional networks are degraded, disrupted, or compromised, their integrated solutions—combining private 5G, secure networking, edge compute, satellite connectivity, and military-hardened infrastructure—keep critical communications alive. Our client serves defense, public safety, critical infrastructure, and commercial enterprises who depend on absolute network availability and zero-trust security in the most demanding environments. In this high-impact operational leadership role, you will bridge cyber defense and telecommunications availability across private 5G, edge compute, cloud, satellite, and encrypted network environments. We are looking for a disciplined, mission-focused leader who can build resilient operational processes, mentor technical teams, streamline incident response, and ensure continuous uptime for customers whose operations rely on uncompromising security and availability.

Requirements

The ability to obtain and maintain a Secret clearance is required. (U.S. Citizenship is strictly required due to DoD adjudication guidelines). Active Secret clearance strongly preferred.
7+ years of progressive experience in network operations, security operations, telecommunications, cyber defense, or managed services.
3+ years in team leadership, shift management, NOC/SOC operations management, or incident response coordination.
Strong working knowledge of IP networking (routing, switching, firewalls, VPNs), wireless systems, virtualized/cloud infrastructure, and zero-trust monitoring concepts.
Hands-on familiarity with modern operations stack tools, including ServiceNow, Nessus, Checkmk, ELK, OpenCTI, MISP, Zeek, Suricata, and Xage .
Exceptional verbal and written communication skills with the ability to translate complex technical issues for C-suite executives, technical leads, and government mission partners.

Nice To Haves

Background supporting DoD/DoW, federal agencies, public safety, telecom providers, or classified mission environments.
Familiarity with private 5G/LTE architectures, SATCOM, edge computing platforms, and disconnected/degraded operations.
5G certifications are a plus.
CISSP, CISM, Security+, Network+, CCNA, CCNP, ITIL, or GIAC certifications.
Proven track record of building, scaling, or modernizing a converged NOC/SOC function.
Experience utilizing artificial intelligence (AI) tools to accelerate security research, automated incident triage, data organization, and network management workflows.

Responsibilities

Direct day-to-day converged NOC/SOC operations, overseeing real-time monitoring, event triage, incident response, shift scheduling, escalation pathways, and executive reporting.
Lead, train, and develop analysts managing network availability, cyber defense, vulnerability assessments, and rapid service restoration.
Author and maintain standard operating procedures (SOPs), playbooks, incident escalation matrices, operational dashboards, and after-action reports (AARs).
Coordinate directly with engineering, field operations, customer success, program management, and government stakeholders to support mission-critical customer deployments.
Maintain alignment with Department of War (DoW/DoD), NIST, Cybersecurity Maturity Model Certification (CMMC), and customer-specific security frameworks to ensure compliance across all operational nodes.
Drive operational excellence in mean time to detect (MTTD), mean time to respond (MTTR), root-cause analysis (RCA), and outage prevention strategies.