Network and Security Administrator II

PacificSource • Springfield, OR

7d • Hybrid

About The Position

Provide implementation and administration relating to hardware, software, processes and procedures for network and security control infrastructure systems within the organization, with a focus on security and availability. Provide escalation support for issues as required. Manage and support network hardware, software, and security devices and controls.

Requirements

• 2-4 years of relevant network and security infrastructure administration experience are required.
• B.S. in an IT Infrastructure-related discipline or related field or equivalent experience required.
• Experience with many aspects of IP networking, traditional and software-defined WAN, firewalls, load balancers, IDS/IPS, virtualization, scripting and shell environments, log collection and analysis, endpoint and other network and security products.
• Excellent communication skills.
• Adaptability
• Building Customer Loyalty
• Building Strategic Work Relationships
• Building Trust
• Continuous Improvement
• Contributing to Team Success
• Planning and Organizing
• Work Standards
• Stoop and bend.
• Sit and/or stand for extended periods of time while performing core job functions.
• Repetitive motions to include typing, sorting and filing.
• Light lifting and carrying of files and business materials.
• Ability to read and comprehend both written and spoken English.
• Communicate clearly and effectively.

Nice To Haves

• Relevant vendor certifications are desirable.

Responsibilities

• Design, build, and maintain network and security infrastructure in alignment with business needs, strategic goals, and IT plan of record
• Implement and administer network components including switches, routers, firewalls, load balancers, intrusion detection and prevention, log collection and analysis, hypervisor and endpoint security applications.
• Work with other Infrastructure teams in areas of shared responsibility to ensure design goals and requirements are met.
• Partner with Information Security to maintain security and integrity of all infrastructure elements and ensure all security processes, procedures, and standards are properly implemented.
• Research and understand current and emerging technologies. Recommend enhancements and new solutions to anticipate business needs and cultivate continuous improvement.
• Contribute as an effective team member toward project work. Participate in project manager-led meetings, status updates, and chartering activities.
• Regularly monitor and review system and application health and integrity. Troubleshoot and diagnose issues, work with appropriate IT staff or vendor support to remedy problems.
• Serve as second-level escalation point for Technical Services for user-reported issues.
• Manage problem and request ticketing a timely and effective fashion while providing an excellent customer support experience.
• Participate in vulnerability management, audit, and assessment efforts as required.
• Perform all necessary software and hardware maintenance.
• Respond to alert and outage escalation events as required.
• Conduct and/or produce end-user and trainer training for areas and technologies of responsibility.
• Appropriately prioritize work, work with limited or no supervision, follow prescribed standards and policies including change management procedures.
• Communicate effectively with users at all levels of the organization in the use and troubleshooting of technology and related incidents.
• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Perform other duties as assigned.

Benefits

• PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree