Network Administrator

Catholic Charities, Diocese of Cleveland•Cleveland, OH

12d•$55,734 - $71,758

About The Position

As a Network Administrator at Catholic Charities of Cleveland, you will play a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. You will be responsible for a variety of tasks, including network management, user support, system administration, and security. This is a rewarding opportunity to utilize your technical expertise to directly impact the mission of Catholic Charities and serve our community.

Requirements

A bachelor’s degree in computer science, or equivalent experience.
Two (2) or more years of experience as a Network Administrator or similar role.
Strong understanding of network protocols and technologies (TCP/IP, DNS, DHCP, etc.).
Working knowledge of network security principles and best practices.
Must have demonstrated analytical and problem-solving abilities.
Strong verbal and written communication skills.
Culturally aware including a high level of interpersonal skills.
Ability to interface with all levels of staff in a professional manner.
Organizational, communication and problem-solving skills, along with attentiveness to detail are essential.
Self-starter and a strong team player who is flexible with a positive “can-do” attitude.
Strong organizational, problem-solving, and decision-making skills.
Demonstrated ability to function independently, multi-task, and re-align priorities as needed.
Must have a valid Ohio Driver’s License and reliable means of transportation for local travel.
Final applicant is required to be fingerprinted to complete background check.

Responsibilities

End-to-end management and maintenance of our network infrastructure across 28 sites
Utilize technologies such as Cisco Meraki (Firewalls, Switches, APs), Sophos Firewalls, and Cisco Layer 2/3 Switching
Ensure operational reliability for day-to-day business connectivity, proactive security monitoring through log analysis and rogue Wi-Fi device detection, and managing the Client VPN infrastructure.
Work closely with the cyber Security and Systems Administrator teams to implement new safety measure
Manage technical collaboration with external vendors for major projects like site openings and closings
Maintain comprehensive network documentation
Installation, configuration, and maintenance of network equipment (routers, switches, firewalls, etc.)
Implementing and maintaining network security policies and procedures
Managing network user accounts and permissions
Troubleshoot network issues and resolve user connectivity problems.
Monitor network performance and identify potential problems.
Implement and maintain network security best practices, including user access control and vulnerability management.
Perform routine system administration tasks, such as user account management, software updates, and patch installation.
Assist with the implementation and support of new technologies.
Document network processes and procedures.
Collaborate with other IT staff and internal stakeholders to ensure the smooth operation of technology systems.
Collaborate with the IT team to ensure integration with other systems and applications.
Provide clear and concise communication to all stakeholders regarding system updates, issues, and solutions.
Participate in ongoing training and development opportunities to stay current on IT best practices.