Network Administrator (IT Administrator-Systems)

City of Lakewood•Lakewood, WA

19h•Onsite

About The Position

Under the direction of the CIO / IT Manager, this position performs system and network administration for the City's core information systems. Primary responsibility includes the configuration, maintenance and monitoring of Microsoft servers, VMWare/Hyper-V Virtualization, and SAN Storage, networking, and key business systems. This position may perform team lead duties, as needed. This is an AFSCME represented position. This recruitment is open until filled. The hiring manager reserves the right to make a hiring decision at any time. Interested candidates are encouraged to apply as soon as possible for best consideration. This recruitment may be used to fill additional vacancies within six (6) months of posting closure.

Requirements

Any relevant combination of education and experience equivalent to two (2) years of college with an emphasis in Computer Science, Information Systems, or other relevant field AND six (6) years of work experience in systems administration with at least one (1) year of Information Systems Security experience. This is a relevant combination of eight (8) years.
Valid Washington State driver's license with a driving record that meets an acceptable standard for safety at the point of hire and throughout employment in this position.
Must be at least 18 years of age.
Core Systems & Cloud Enterprise desktop and mobile operating systems and business applications
Microsoft server environments — Active Directory, Group Policy, DNS, and DHCP
Microsoft 365 and Entra ID administration, including hybrid identity
Virtualization platforms — VMware and/or Hyper-V
PowerShell scripting for system administration and configuration management
Network & Connectivity Enterprise networking fundamentals — VLANs, trunking, link aggregation (LAG/LACP), spanning-tree, and switch stacking
Firewall administration — security policy, IPS/UTM, and VPN (site-to-site IPsec and remote access), with enterprise firewalls such as Fortinet, Cisco, or Palo Alto
Operational experience with enterprise switching and wireless platforms
Secure wireless and network design — controller-based or cloud-managed WLAN, 802.1X authentication, segmentation, and secure architecture
Security & Compliance Identity and security technologies — MFA, endpoint protection/EDR, SIEM/log management, and Zero Trust concepts
Patch and vulnerability management practices
System performance and security testing, reliability assessments, and audits
Internet and intranet security environments
Regulatory compliance — CJIS Security Policy and applicable Washington State requirements
Endpoints, Data & Support Endpoint and mobile device management — Intune, MSIX, Autopilot, and MSI/automated installs
Backup and disaster recovery — including immutable/cloud backup and tested recovery procedures
Secure file transfer (SFTP) and related configuration
Networked peripherals — printers, scanners, and multifunction devices
Lead and support team members in a collaborative environment
Communicate clearly and effectively, both verbally and in writing
Provide technical guidance to end users and advise departments and employees across a range of IT issues
Build and maintain cooperative working relationships in a diverse workplace
Coordinate with departments, vendors, and licensed trades for specialized or physical infrastructure work
Work independently with limited supervision
Troubleshoot hardware, software, and network problems and recommend effective solutions
Plan, organize, and prioritize competing requests to meet schedules, commitments, and timelines
Apply ITIL-aligned change management to keep changes predictable, documented, and approved
Follow structured change, incident, and documentation processes — including change requests, accurate records, and diagrams
Create and maintain technical documentation, procedures, and system records
Escalate concerns and resources needs to management in a timely manner
Maintain compliance with City policy, Washington State requirements, and the CJIS Security Policy
Follow workplace-safety practices and keep work areas — including server rooms and equipment spaces — safe and orderly
Maintain accurate records and prepare detailed reports
Maintain regular, reliable attendance and work occasional extended hours
Drive to various City work sites as needed

Nice To Haves

Windows Server Hybrid Administrator certification
CompTIA Security+

Responsibilities

Advise management on best practices and policies related to systems security, operations, and maintenance of core systems and business applications; recommend and support the implementation of technical standards and policies; research hardware and software purchases, upgrades, and system improvement or system conversions; and assist in providing budget information for IT infrastructure and services
Support management in developing and maintaining an effective Business Continuity and Disaster Recovery Plan; implement backup and disaster recovery policies, procedures, and practices to ensure reliable protection of core systems and data.
Install and configure server hardware and software at the production server levels; record, track, and maintain IT assets in accordance with City standards.
Actively champion a culture of and commitment to workplace safety through everyday actions and leadership.
Assist in securing and maintaining software license agreements; review existing licenses for renewal appropriateness and alternative options.
Administrate, troubleshoot, configure, and maintain the City’s Microsoft Active Directory, Servers, VMWare/Hyper-V, SAN storage, network infrastructure, backup systems and related hardware and software; perform and maintain daily backups of the network and server infrastructure and maintain documentation in accordance with City standards.
Assist in implementation and measures to maintain enterprise-wide security and reliability of the City’s systems and applications; establish high level of systems monitoring and security practices; proactively implement best security policies, detection, and response systems; track, monitor, and diagnose server security issues; participate in risk assessments and vulnerability testing, penetration tests, and security audits.
May assist in and/or lead the day-to-day operations of the Network services and Helpdesk operations; serve as backup to the IT Network Administrator; and when required, perform assigned shift work or call out support.
Troubleshoot systems infrastructure including Active Directory, user accounts, core servers, storage systems, internet information services (IIS) and support structured query language (SQL) server maintenance and its related applications software, tape backup, and other related services; and support IT staff as needed in resolving Helpdesk tickets.
Perform related duties as assigned.