Network Administrator

First Horizon Bank • Memphis, TN

2d • Onsite

About The Position

We are seeking a highly skilled and motivated Network Administrator to join our
dynamic team. The ideal candidate will possess exceptional problem-solving
abilities and a strong background working in complex network infrastructures.
This role is crucial for ensuring the stability, performance, and security of
our enterprise network. The successful candidate will be a key contributor to
our operations team, handling escalations, leading incident response, and
driving continuous improvement.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role.
• Problem-Solving Skills: Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure.
• Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Teamwork: Ability to work independently and as part of a team in a fast-paced, collaborative environment.

Nice To Haves

• Certifications: Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred.

Responsibilities

• Incident and Problem Management: Investigation and resolution of complex network problems, including performance degradation, outages, and security incidents.
• Network Operations & Maintenance: Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability.
• Technical Expertise: F5 BIG-IP: Configure and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable.
• Cisco Route/Switch: Hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT).
• HPE Aruba: Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential.
• Automation & Scripting: Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency.
• Documentation: Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs).
• Collaboration: Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues.
• On-Call Support: Participate in an on-call rotation to provide 24/7 support for critical network issues.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level