Network Administrator

TEKsystems•Waukesha, WI

7d•$35 - $48•Hybrid

About The Position

An organization is seeking a MAC Network Operations Administrator to join its Technology Operations team in a unique hybrid role that blends Mission Assurance Center (MAC) Operations and Network Administration responsibilities. This position offers a 50/50 split between operational monitoring, incident coordination, and service assurance activities, along with hands-on network deployment, configuration, testing, and infrastructure support. The ideal candidate will have a strong networking background, enjoy working in a fast-paced operations environment, and be comfortable collaborating across multiple technical teams to maintain service availability and operational excellence.

Requirements

Network Engineering
Routing & Switching
LAN/WAN Technologies
Cisco Routers & Switches
Infrastructure Support
Network Troubleshooting
Incident Response & Operational Support
3+ years of experience in: Network Administration, Network Operations, Infrastructure Support, Service Desk or Operations Center environments
Experience staging, configuring, testing, and deploying network equipment
Familiarity with monitoring, observability, event management, and service management platforms
Experience supporting CMDB, inventory, and asset management processes
Understanding of IT and OT cybersecurity practices

Nice To Haves

Associate degree in Information Technology, Computer Science, Network Administration, Information Systems, or related field
Equivalent combination of education, certifications, and relevant experience will be considered
CCNA or similar networking certification preferred

Responsibilities

Monitor enterprise technology environments using observability, monitoring, and event management platforms
Proactively identify, investigate, document, and respond to infrastructure, application, network, and service-related events
Maintain visibility into the health and availability of critical business and technology services
Document incidents, outages, operational events, and remediation activities within service management systems
Serve as a daytime escalation point for operational support issues
Coordinate incident response activities during service-impacting events
Perform initial triage and route issues to the appropriate technical teams
Facilitate communication and status updates during outages and major incidents
Track action items, next steps, and stakeholder communications throughout the incident lifecycle
Execute established operational procedures and support playbooks
Conduct monitoring validation, recovery tasks, and system health checks
Partner with Infrastructure, Network, and Application teams to improve operational documentation and standard processes
Identify opportunities to enhance monitoring coverage, documentation quality, and operational readiness
Support Configuration Management Database (CMDB) accuracy and maintenance
Assist with asset management and inventory tracking across technology environments
Audit and update ownership, location, relationship, and service information within asset management systems
Receive, inventory, stage, and prepare network equipment for deployment
Load approved firmware and software versions onto network devices
Configure and validate network hardware using established standards and automation tools
Support network implementation activities tied to infrastructure projects and operational initiatives
Configure management, logging, monitoring, and administrative services for deployed equipment
Maintain accurate deployment documentation, support records, and operational procedures
Populate and update CMDB records with asset, ownership, and location information
Coordinate with Network Engineering, Systems, Application Support, and Field Services teams to maintain data accuracy
Perform device acceptance and readiness testing
Validate configurations before deployment into production environments
Test and support firmware and software upgrades
Assist with infrastructure validation activities during network changes and implementations
Perform routine maintenance and cleanup activities within network environments
Assist with troubleshooting and remediation efforts
Support technology implementation projects requiring network deployment, testing, and operational handoff
Participate in project reviews and infrastructure planning activities