Network Administrator

Family Services of Northeast Wisconsin Inc. • Green Bay, WI

2d • Onsite

About The Position

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We are seeking a Network Administrator to join our team. This full-time position is responsible for maintaining the organization's network infrastructure, server environment, and core IT systems across multiple locations. This role ensures secure, reliable, and high-performing technology services for both onsite and remote staff. The administrator will manage day-to-day operations of network hardware, VPN connectivity, server/SAN infrastructure, and Microsoft 365 services, while also supporting ongoing cybersecurity efforts and infrastructure improvements. This is a fully on-site position located at our Downtown Green Bay location.

Requirements

• Associate's degree in computer science, information systems, or equivalent work experience.
• 5-7+ years in IT infrastructure, ideally within a healthcare, highly regulated environment, or non-profit organization.
• Hands-on experience with Windows Server administration, AD, and virtualization.
• Familiarity with Microsoft 365 administration and related security tools.
• Experience supporting VPN technologies and remote work environments.
• Ability to prioritize tasks, troubleshoot independently, and communicate clearly with non-technical users.
• Familiarity with security frameworks and risk management methodologies required.

Nice To Haves

• 5+ years' experience with Fortinet, Cisco, HPE infrastructure hardware.

Responsibilities

• Manage, maintain, and troubleshoot switches, firewalls, wireless access points, and other network hardware across all sites.
• Support administration of Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Security/Compliance settings.
• Support cybersecurity initiatives such as MFA, endpoint protection, email security, and vulnerability remediation.
• Provide advanced troubleshooting support for escalated issues from the service desk.

Benefits

• medical
• dental
• vision
• supplemental benefit insurance
• paid time off
• vacation pay
• paid holidays
• retirement savings
• professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree