Network Administrator

Wisconsin Center District•Milwaukee, WI

11h•Onsite

About The Position

The Network Administrator reports to the Vice President of Information Technology and is responsible for the maintenance, troubleshooting, and support of the organization’s campus-wide LAN, WAN, and wireless networks, and related copper and fiber cable plants. This position supports both internal staff as well as event clients and exhibitor services.

Requirements

Strong project management and organizational skills in which attention to detail and the ability to prioritize and manage multiple tasks/projects on time is essential
Exceptional interpersonal skills and ability to navigate organizations to build relationships and garner support; ability to work collaboratively with cross-functional teams
Exceptional communication skills and situational adaptability; capable of clearly conveying WCD standards and the ability to explain technology to stakeholders across all levels of technical familiarity
Ability to work independently and efficiently; exercise initiative, resourcefulness, and good judgement
Flexible and comfortable working under pressure in a fast-paced environment
Ability to work flexible and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays as event calendar or deadlines dictate
Technical expertise to include, but not limited to: Networking devices (switches, routers, firewalls, wireless APs, etc.), Internet and fiber connections, IP protocol, VLANs, DHCP, and DNS, Knowledge of 802.11a/g/n/ac/ax, CAPWAP, and LWAPP, Knowledge of L2/L3 and wireless security features including access lists, VACLS, firewalls, WPA, TKIP, CCKM, LEAP, etc., VoIP (Voice over IP) phone systems, Two-way radio systems
Knowledge of data center operations to include, but not limited to: General design and layout to include racks, cabinets, and wire management, Structured network cabling standards, Network hardware, NAS and SAN appliances, Virtual server technology, Redundant power (UPS systems), Environmental systems and monitoring, Data backup and archiving best practices, including disaster recovery planning
Exemplify the organization’s core values: Bold, Proud, Experience Obsessed

Nice To Haves

Industry wireless certifications (CWTS, CWNA, CWDP, CWAP, Ekahau, etc.)
Structured network cabling certifications
Experience supporting Ticketmaster and/or AXS systems
VoIP phone system experience
Previous experience with a hotel, sports team, theater, and/or convention center

Responsibilities

Install, configure, and maintain network services, equipment, and devices
Administer end-user equipment (desktops, laptops, printers, etc.)
Provides technical support for a variety of complex applications and systems
Ensures network connectivity throughout LAN, WAN, and wireless networks
Monitor system performance and implement performance tuning
Works with internal and external entities on data, phone, and video transmission systems
Reviews, evaluates, and makes recommendations of hardware and software configurations in support of both internal and event systems
Ensures proper access controls are in place for the protection of organization data
Actively participates and assists in development, monitoring, and testing of organization’s disaster recovery plan
Assists with event day setup of network hardlines
Configure event day wireless networks
Maintain and support a large enterprise wireless network with potentially 10,000+ simultaneously connected clients
Utilize wireless design tools to determine AP placement and deploy APs, and perform post-deployment surveys in order to optimate wireless performance
Maintains working relationships with key personnel from in-house tenants to ensure the success of their operational needs
Other responsibilities and duties as assigned by management, to ensure the effective utilization of the organization’s resources and to ensure customer satisfaction