Network Administrator

CSBio•Milpitas, CA

About The Position

CSBio is seeking a hands-on, multi-faceted IT Infrastructure Specialist to manage the day-to-day technology operations of the company. This role is focused on IT infrastructure rather than software development. The ideal candidate is a generalist comfortable with a wide range of IT tasks in a small-to-mid-size company, from physical network setup to user support. This position is crucial for supporting CSBio's digital transformation, which involves moving over 200 paper-based documents to a centralized data platform and implementing AI-powered automation.

Requirements

2+ years of hands-on IT experience in a small-to-mid-size company environment, with broad exposure across networking, servers, and end-user support.
Working knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP, Mac and Windows OS.
Practical experience with managed switches, VLANs, firewalls, and VPN technologies.
Comfort with structured cabling — able to pull, terminate, and test ethernet runs without contracting it out.
Familiarity with backup software and strategies for both corporate data and standalone instrument PCs.
Strong troubleshooting instincts and the patience to support non-technical users in a respectful, plain-English way.
Self-directed; comfortable owning problems from start to finish without close supervision.

Nice To Haves

Industry certifications such as CompTIA Network+ / Security+, Cisco CCNA, or Microsoft Server certifications.
Prior experience supporting a manufacturing, laboratory, or pharmaceutical/GMP-regulated environment.
Experience with virtualization (Hyper-V, VMware) and Microsoft 365 administration.
Familiarity with instrument control PCs — not as a chemist, but in terms of keeping the PCs healthy, networked, and backed up.
Basic scripting in PowerShell or batch for routine automation (no formal software development required).
Experience supporting ISO 9001 / 21 CFR Part 11 / data-integrity expectations.
Interest in or exposure to digital transformation projects — paperless workflows, document management systems, or supporting AI/LLM tooling in a business environment.

Responsibilities

Configure, deploy, and troubleshoot site-to-site and client VPN connections.
Program and maintain managed network switches (VLANs, port configurations, firmware updates).
Pull, terminate, and test ethernet runs for new lab equipment, workstations, and office build-outs.
Maintain wireless infrastructure, including access points, controllers, and guest network segregation.
Monitor network performance and proactively address bottlenecks or reliability issues.
Administer Windows domain environment, including Active Directory, Group Policy, DNS, and DHCP.
Maintain corporate file servers, application servers, and supporting infrastructure (physical and virtual).
Manage user accounts, permissions, security groups, and access controls in line with company policy.
Apply patches, updates, and security configurations across servers and endpoints.
Implement and verify backup routines for corporate data, file shares, and instrument controller PCs.
Coordinate with QA and manufacturing to ensure backups support data integrity and audit-readiness in a regulated (GMP) environment.
Maintain documentation of backup schedules, retention policies, and restoration procedures.
Periodically test restores to confirm recoverability.
Image, configure, and deploy laptops and desktops for new hires, including domain join, software installation, and user account setup.
Install, configure, and troubleshoot networked printers, scanners, and label printers across office and lab areas.
Provide responsive, patient helpdesk support to a workforce that is generally not IT-savvy.
Manage software licensing, device inventory, and asset tagging.
Onboard and offboard employees from a technology standpoint.
Respond to ad-hoc IT requests from across the company.
Coordinate with outside vendors for ISP, telecom, copier, and specialized IT services.
Maintain documentation of network diagrams, server configurations, vendor contacts, and standard operating procedures.
Support facility-related IT projects in coordination with Facilities and Engineering teams.
Support on-premise deployment of AI/LLM tooling — hardware setup, GPU/server provisioning, network configuration, and ongoing uptime.
Provide end-user troubleshooting as staff transition from paper to digital workflows.
Assist with the physical scanning and digitization of paper SOPs, batch records, and lab forms — operating scanners, configuring OCR settings, and ensuring scanned files meet quality and naming standards.

Benefits

Medical, dental, and vision insurance (Kaiser HMO or BlueShield PPO. Employer pays 90% for Employee and 75% for Employee’s family; Dental: Aetna Dental, Delta Dental, Guardian Dental, MetLife Dental. Vision: VSP and Aetna EyeMed)
401k 10% 1:1 match
PTO policy. 10 days PTO
Companywide paid holiday during: Week of July 4, Thanksgiving (2 days), Week of December 25
Basic life ($20,000 paid by company) and supplemental life insurance (optional supplemental).
Disability insurance 50% standard employer paid.
Carpool, clean air vehicle, and cell phone reimbursement
Employee rewards and recognition program
Company organized social events
Quarterly sponsored team building activities