Network Administrator
Port of Palm Beach•Riviera Beach, FL
•$70,000 - $80,000•Onsite
About The Position
Performs general network and systems maintenance tasks and resolves low to intermediate problems immediately. Escalates more complex issues to a higher level of support. Provides technical assistance and answers to users' questions, and assists users by troubleshooting problems with computer hardware, software, and network connectivity.
Requirements
- 2+ years of Active Directory and/or IT experience supporting users
- Ability to communicate clearly and effectively, both orally and in writing
- Comfortable with Windows Server 2019/2022 and network cabling
- Hands-on experience configuring and troubleshooting Cisco switches
- Practical experience with Fortinet FortiGate firewalls
- Working experience administering a Meraki dashboard environment (MX, MS, and/or MR)
- Required skill set in administration of Microsoft 365 (Entra ID, Intune, Defender, Exchange, SharePoint, Teams)
Nice To Haves
- Bachelor's degree
- Cisco CCNA
- Fortinet NSE 4 or higher
- Meraki Solutions Specialist (ECMS)
- Microsoft 365 Certified: Fundamentals or Administrator
- CompTIA Network+ or Security+
Responsibilities
- Identifies, investigates, and resolves users' problems with computer software and hardware
- Answers support calls, chat, email, and/or other communication from users with inquiries regarding technical issues, connectivity, printing, and similar concerns
- Consults with users to determine steps and procedures taken to identify and resolve the problem
- Configures, monitors, and troubleshoots Cisco switches, including VLANs, trunking, and port level issues
- Supports and maintains Fortinet FortiGate firewalls, including policy review, VPN connectivity, and firmware updates
- Administers Meraki dashboard environments, including MX security appliances, MS switches, and MR wireless access points
- Responsible for handling special projects, as assigned by the IT Director and/or IT Systems Administrator
- Supports and maintains the Microsoft 365 environment including Entra ID, Intune, Defender, Exchange, SharePoint, and Teams.
- Arranges service by software or hardware vendors to repair or replace defective products
- Maintains knowledge of technology innovations and trends
- Responsible for setting up and supporting Windows laptops, desktops, and mobile devices
- Performs other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
