Network Administrator Tier 2 (TS/SCI Clearance) @ Assured Consulting Solutions

Assured Consulting Solutions•Colorado Springs, CO
•Onsite

About The Position

Assured Consulting Solutions is seeking an experienced Network Administrator Tier 2 to provide enterprise network operations support in an onsite role in Colorado Springs, Colorado. The position is contingent upon customer funding and customer acceptance and requires U.S. citizenship, an active TS/SCI clearance, and the ability to pass a Counterintelligence (CI) Polygraph. The administrator will coordinate with the Network Operations Center and other operational staff to address break/fix issues, configuration updates, scheduled adds, moves and changes, and technology upgrades and installations for network routers and switches. The role includes coordinating ticket acceptance and resolution and helping develop technical resolution reports for critical network outages. The program develops, implements, and operates new or enhanced services and drives continual service improvement and technology modernization across LANs, WANs, unified communications, video telecommunications, and streaming services. The role works independently with some supervision. In remote locations, the administrator may need to perform engineering, maintenance, and network problem-solving with minimal or intermittent input from other tiers or locations. Problems can be difficult and require detailed information gathering, analysis, and investigation, as well as applying experience and ingenuity to develop technical solutions across the enterprise. The position requires working onsite in a Sensitive Compartmented Information Facility (SCIF), as required, and collaborating with government customers, technical teams, and cross-functional partners. Essential functions also include clear verbal and written communication, operating standard office equipment, remaining stationary for extended periods, analyzing requirements, following established processes, managing assigned tasks, and delivering quality work under deadlines.

Requirements

  • Must be a U.S. citizen.
  • Must possess a current and active TS/SCI clearance granted by the Department of Defense or an Intelligence Community agency.
  • Must be able to pass a Counterintelligence (CI) Polygraph.
  • IAT II certification.
  • CCNA certification.
  • Familiarity with Cisco and Juniper network devices.
  • Strong working knowledge of routing protocols and technologies including BGP, OSPF, VRF, MPLS, and 802.1x.
  • In-depth knowledge of KG-175 Series TACLANES configuration, fault isolation, and firmware upgrade procedures.
  • Working knowledge of Cisco ISE.
  • Education and relevant experience: High School Diploma/GED plus 7 years; Associate degree plus 5 years; Bachelor's degree plus 3 years; or Master's degree plus 1 year.
  • Ability to work onsite in a SCIF environment, as required.
  • Ability to communicate clearly and effectively verbally and in writing.
  • Ability to operate standard office equipment and remain stationary for extended periods.
  • Ability to analyze requirements, follow established processes, contribute to problem-solving, and deliver quality work under deadlines.

Responsibilities

  • Conduct approved network changes, including VLAN, ACL, and port assignments.
  • Perform IOS upgrades on routers and switches.
  • Perform routing and switching equipment technology upgrades to ensure continued enterprise operations.
  • Draft Standard Operating Procedures (SOPs) for network operations.
  • Resolve network system failures and accessibility problems affecting services.
  • Support site surveys and engineering design data calls.
  • Support new or enhanced network implementation, installation, and technical refresh projects within a site or locale.
  • Coordinate network ticket acceptance and resolution with Network Operations and other operational staff.
  • Provision new switches, routers, and cryptographic devices using administrative network access.
  • Use administrative access to research errors, incidents, and problems; perform incident analysis and identify potential problems.
  • Route service requests to the appropriate organization for incident resolution.
  • Perform root cause analyses and complete resolutions associated with incident tickets.
  • Review and implement Security Technical Implementation Guides (STIGs).
  • Support development of technical resolution reports for critical network outages.
  • Collaborate with government customers, technical teams, and cross-functional partners, and manage assigned work to meet deadlines.
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