Network Administrator (SDA)

Trace Systems

39d • Onsite

About The Position

Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Hill AFB, UT. This position supports the Space Development Agency (SDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC).
Responsible for performing and training team members on the following duties:
Execute network operations, including monitoring, troubleshooting, and analysis of customer traffic across transport and IP infrastructures supporting MDA and DISA operations.
Perform real-time failovers and normalization of services and circuits during outages and maintenance windows to ensure service continuity.
Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities.
Maintain situational awareness and proactively communicate service interruptions and status updates to leadership, customers, and partner organizations.
Support change management and configuration tasks including software upgrades, patching, hardware replacement, and ASI implementation.
Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy.
Provide mentorship and training to junior staff, contribute to documentation updates, and drive process improvements within the NOC.
Apply expert knowledge in one or more of the following technical areas: routers, switches, routing protocols, DWDM, video services, cryptographic devices, VPN, network taps, firewalls, IDS/IPS, Promina, MSPP, and Cisco/Juniper platforms.

Requirements

• Active, in-scope US Government issued Secret clearance with the ability to obtain a Top-Secret clearance.
• Due to the nature of the work and US Government requirements, US Citizenship is required.
• Must possess a DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start.
• Ability to work in a 24/7 operational environment, including rotating shifts.
• Demonstrated experience in network monitoring, troubleshooting, and service restoration.
• Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, or performance monitoring.
• Proficiency in at least one of the following: routers, switches, routing protocols, Cisco, Juniper, MPLS.
• General understanding of network and transport topologies, including IP and DWDM environments.
• High school diploma.

Nice To Haves

• Experience in a Tech Control Facility (TCF) or Cyber Transport environment.
• Background in circuit actions and coordination with telecom vendors.
• Familiarity with IP architecture and network design principles.
• Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations.
• Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
• Additional certifications are a plus, including: CCNA (Cisco Certified Network Associate); JNCIA-Junos (Juniper Networks Certified Associate); F5 Networks Certified Technical Specialist; ITILv4 (Information Technology Infrastructure Library, Version 4).

Responsibilities

• Execute network operations, including monitoring, troubleshooting, and analysis of customer traffic across transport and IP infrastructures supporting MDA and DISA operations.
• Perform real-time failovers and normalization of services and circuits during outages and maintenance windows to ensure service continuity.
• Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities.
• Maintain situational awareness and proactively communicate service interruptions and status updates to leadership, customers, and partner organizations.
• Support change management and configuration tasks including software upgrades, patching, hardware replacement, and ASI implementation.
• Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy.
• Provide mentorship and training to junior staff, contribute to documentation updates, and drive process improvements within the NOC.
• Apply expert knowledge in one or more of the following technical areas: routers, switches, routing protocols, DWDM, video services, cryptographic devices, VPN, network taps, firewalls, IDS/IPS, Promina, MSPP, and Cisco/Juniper platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED