Network Administrator I

GCI Communication CorpAnchorage, AK
6h

About The Position

GCI's Network Administrator I will provide support and expertise in local area network (LAN), wide area network (WAN), internet system, and storage area network (SAN) in support of complex client-server environments. Position will provide operational monitoring, support, analysis, and systems administration. Install, configure, and support the organization’s networks by maintaining systems, applications, security, and network configurations. Responsible for the configuration, troubleshooting, and performance tuning of data communications hardware and software.

Requirements

  • Candidates must reside within 50 miles of Anchorage, Alaska
  • High School diploma or equivalent.
  • Associate’s degree in Telecommunications, Computer Science, or relevant field.
  • Minimum of four (4) years’ experience within a technical LAN/WAN Networking Operations; computer systems, or related background.
  • Advanced skills in Microsoft Visio, Excel, and Word.
  • Knowledge of server software.
  • Understanding of the functions of internet such as DNS, DHCP, routing, servers, clients, browsers, and email.
  • Knowledge in LAN/WAN technologies, internet, and server platforms.
  • Ability to track and document multiple network events accurately.

Nice To Haves

  • Experience within the telecommunications industry.
  • CCNA; CCNP, CCIE; CWNA; Juniper; CompTIA; HDI, ITIL
  • Other telecom industry or job specific certifications.

Responsibilities

  • Installs, configures, and supports the company’s local area network (LAN), wide area network (WAN), and internet systems, or a segment of a network system.
  • Monitors network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
  • Responsible for direct customer communication and Tier I and Tier II escalation support.
  • May monitor and test site performance to ensure sites operate correctly and without interruption.
  • Supports in-network modeling, analysis, planning, and coordination between network and data communications hardware and software.
  • Administer / perform network security measures.
  • Provides event tracking, notification, simple remediation, and escalation support to a higher-level network administrator. Notifies technical support groups and participates in maintaining status of network systems.
  • Provide daily summary report of events and system documentation updates.
  • Mentoring junior technicians.
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