Network Administrator

Zumiez Inc•Lynnwood, WA

About The Position

Directly oversees the performance of the various network components that best meet the needs of our business partners. Performs the day-to-day networking tasks to ensure network reliability, availability and serviceability with minimal interruption. Participates in network technology upgrade or expansion projects, including installation of hardware, software and integration testing, as well as coordinating these activities without negatively impacting stability. Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including patches, hot fixes, and security configurations Monitor availability, reliability, performance, utilization, trending and capacity planning. Firewall, Routing, & VoIP rule changes/creation based on issues reported/new services requested Provide Level-2 support & liaise with other IT teams on problem resolution Create infrastructure documentation/SOPs as needed Participate in a rotating On-Call schedule Partners with others to ensure Zumiez creates an empowered, fair & honest, teaching & learning-based, competitive, and fun work environment that recognizes the contibutions of our employees including: Anchors all interactions and practices around Zumiez’ Cultural Values. Partners with all other IT departments to ensure components are secure, fast, stable and easy to support Seeks continual self-improvement through independent and relevant knowledge gathering and seeking internal and external training opportunities Humble, curious, and a voracious learner Forward thinking, creative, and collaborative Approachable, calm, and confident High degree of emotional intelligence Precise and effective in verbal and written communication Embraces risk, hates the status quo and rules, and fosters the idea that fair is almost never equal Seeks creative solutions, dives into the unknown, and feels comfortable out on limbs Thrives in the complexity of working through influence without authority Natural problem solver and differentiates where in the technology stack an incident occurs. Build out of Redundant Data Center Implementation of Zero Trust Micro Segmentation Refresh of Distrobution Center Replacement of Store networking equipment

Requirements

Humble, curious, and a voracious learner
Forward thinking, creative, and collaborative
Approachable, calm, and confident
High degree of emotional intelligence
Precise and effective in verbal and written communication
Embraces risk, hates the status quo and rules, and fosters the idea that fair is almost never equal
Seeks creative solutions, dives into the unknown, and feels comfortable out on limbs
Thrives in the complexity of working through influence without authority
Natural problem solver and differentiates where in the technology stack an incident occurs.
Ability to sit at a workstation in an office environment for extended periods of time and work on a PC without limitations.
Ability to move about, sit, bend, and squat in an office environment to access files and gather information.
Ability to lift up to 30lbs of equipment.

Nice To Haves

CCNA, JNCIA Or Equivalent Certification
Associates in Information Technology, Computer Science or equivalent field experience
Experience with VoIP (H.323 & SIP), Wireless, Network Security, and Retail brick and mortar environments.
Experience in network monitoring, analysis, and configuration of network management tools
3 - 5 years of IT Help Desk experience
2 - 4 years of experience with at least (3) of the following: Cisco, Citrix, Meraki, Palo Alto, Fortinet, and SolarWinds

Responsibilities

Oversees the performance of the various network components
Performs the day-to-day networking tasks to ensure network reliability, availability and serviceability with minimal interruption.
Participates in network technology upgrade or expansion projects
Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS)
Perform network maintenance and system upgrades including patches, hot fixes, and security configurations
Monitor availability, reliability, performance, utilization, trending and capacity planning.
Firewall, Routing, & VoIP rule changes/creation based on issues reported/new services requested
Provide Level-2 support & liaise with other IT teams on problem resolution
Create infrastructure documentation/SOPs as needed
Participate in a rotating On-Call schedule
Partners with others to ensure Zumiez creates an empowered, fair & honest, teaching & learning-based, competitive, and fun work environment
Anchors all interactions and practices around Zumiez’ Cultural Values.
Partners with all other IT departments to ensure components are secure, fast, stable and easy to support
Seeks continual self-improvement through independent and relevant knowledge gathering and seeking internal and external training opportunities