Network Account Administrator
About The Position
We are seeking a Network Account Administrator to join our Firm. This position will be based in our White Plains office (hybrid). The hours are 2pm EST - 10pm EST. However, during training which will be approximately six weeks, you will be on-site during normal business hours. The position requires maintaining network identities including creating, updating, and deleting personal information in the firm's various provisioning systems. Also, responsible for troubleshooting account issues. Sets up network accounts for all new and returning hires prior to their first day of employment. Configures network, application, and distribution list access for accounts. Deactivates network accounts for terminated staff. Handles requests for changes of status, locations, and names. Responds to requests for information about network accounts and access. Works with Network Provisioning Coordinator to improve procedures and workflow. Provides assistance and support to network systems staff. Assists with developing process and workflow improvements. Maintains records of special account access requests. Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies, and procedures. Performs other related duties as assigned.
Requirements
- Thorough knowledge of account and group management processes.
- Thorough knowledge of Active Directory accounts, groups, and Exchange attributes.
- Knowledge of database queries and reporting.
- Excellent troubleshooting and problem-solving skills.
- Proficient with MS Office apps (particularly Excel).
- Demonstrates effective interpersonal and communication skills, both verbally and in writing.
- Demonstrates close attention to detail.
- Excellent analytical, troubleshooting, organizational, and planning skills.
- Ability to handle multiple projects and shifting priorities independently.
- Ability to handle sensitive matters and maintain confidentiality.
- Ability to organize and prioritize work.
- Ability to work well in a demanding and fast-paced environment.
- Ability to work well independently as well as effectively within a team.
- Ability to use discretion and exercise independent and sound judgment.
- Flexibility to adjust hours and work the hours necessary to meet operating and business need.
- Associate’s degree or two years’ relevant experience
- Minimum of two years’ related experience in enterprise account administration
Responsibilities
- Maintaining network identities including creating, updating, and deleting personal information in the firm's various provisioning systems.
- Troubleshooting account issues.
- Setting up network accounts for all new and returning hires prior to their first day of employment.
- Configuring network, application, and distribution list access for accounts.
- Deactivating network accounts for terminated staff.
- Handling requests for changes of status, locations, and names.
- Responding to requests for information about network accounts and access.
- Working with Network Provisioning Coordinator to improve procedures and workflow.
- Providing assistance and support to network systems staff.
- Assisting with developing process and workflow improvements.
- Maintaining records of special account access requests.
- Demonstrating effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
- Managing Firm resources responsibly.
- Complying with and understands Firm operation, policies, and procedures.
- Performing other related duties as assigned.
Benefits
- Competitive salaries and year-end discretionary bonuses.
- Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
- Generous paid time off.
- Paid leave options, including parental.
- In-classroom, remote, and on-demand learning and professional development opportunities.
- Robust well-being classes and programs.
- Opportunities to give back and make an impact in local communities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
