Network Administrator

AscensionPoint Recovery Services•Coon Rapids, MN

1d•Onsite

About The Position

AscensionPoint Recovery Services, LLC (“APRS”) is a Minnesota based nationally licensed collection agency specializing in decedent debt receivable management services. APRS’ core competency is managing decedent debt recovery for credit grantors and service providers. APRS prides itself on its unwavering commitment to provide the best possible Survivor Centricity ® solutions to its clients making APRS a leader within the decedent debt recovery industry. This job will require onsite work at our Coon Rapids, MN and/or St Louis Park, MN regularly. Position summary A Network Administrator will be responsible for assisting in setting up, configuring and supporting internal and/or external networks along with supporting end users on a variety of issues.

Requirements

Microsoft Environment Implementation and Administration including Active Directory, Exchange, Group Policy, IIS, and Powershell
Advanced Desktop and End User Device Troubleshooting
Solid Understanding Network Concepts (OSI model, DNS, DHCP, etc.)
Basic Cisco / Meraki Network Administration including Firewall, Routers, Switches, Access Points, and Remote Access
Excellent written and verbal communication skills including documentation and process development
Results-oriented
1-3 years relevant experience
Associates or Bachelor’s degree Computer Science or Computer Engineering preferred or related work experience

Nice To Haves

Cisco CUCM / CUC
f5 LTM Load Balancer
Forcepoint Triton Next-Gen Firewall / AP-WEB / NEO
Livevox Contact Center Platform
Microsoft SQL Server
N-Able RMM / PDQ Inventory / PDQ Deploy
Powershell or other scripting language
Rapid7 InsightDR / InsightVM
VMWare ESXI Hypervisor Administration including vCenter / vSAN
Veeam Backup and Recovery Administration

Responsibilities

Respond to requests for technical support, documenting, tracking and monitoring the problem to ensure a timely resolution.
Maintain an adequate level of knowledge of operating system and application software being used to provide high-level support to users.
Install workstations, servers, printers, applications, and other services according to schedule or as requested.
Add and maintain users on the network; assigning application access, ensuring security and configurations are within standards.
Download and test new versions of client software for workstations and make recommendations based on findings.
Notify maintenance vendor when equipment needs to be repaired and keep records of such.
Ensure efficient and economical utilization of equipment and resources. Provide for safekeeping of equipment and supplies.
Assist in moving PC equipment to different locations.
Perform off-hours / remote work as required for maintenance and to meet project deadlines
Participate in after-hours on-call rotation for emergency support needs
Utilize technology to provide staff with a fast, accurate, and secure method of gaining access to information.
Work with department resources to assist gathering of technical requirements and objectives for individual issues and longer term projects
Assist defining process, procedures, and documentation framework to streamline department operations and knowledge transfer
Cross-train with other department resources to serve as a backup operator of recurring / regular tasks
Carry out other such duties as maybe assigned or requested.