Network Administrator

Amentum

1d•$90,000 - $98,000•Onsite

About The Position

The Centralized Network Operations Center (C-NOC) Network Administrator will provide Tier 1 and Tier 2 support for the Air Force's MQ-9 communications system and global network architectures. As a key member of the C-NOC team, you will be responsible for monitoring network health, performing initial troubleshooting, and resolving or escalating network incidents. This role is crucial for maintaining the operational availability of critical network infrastructure, supporting a 24/7 operations center. You will work closely with and support Senior Network Engineers to ensure the stability and integrity of the network.

Requirements

3 - 5 years of experience in network administration, network support, or a technical help desk role.
CompTIA Security+, CCNA, or equivalent certification is required.
Foundational knowledge of networking concepts, including routing, switching, and TCP/IP.
Strong ability to communicate technical issues clearly, provide step-by-step instructions, and maintain accurate documentation.
Customer-focused with the ability to de-escalate situations and work collaboratively within a team.
Must be a U.S. citizen.
Candidate must possess or have the ability to obtain an active TS/SCI security clearance or higher.
Ability to lift, carry, and install equipment weighing about 30 lbs.

Nice To Haves

Network+ is highly desired.
Experience with network monitoring tools is a plus.
Clearance sponsorship may be considered for a highly qualified candidate.

Responsibilities

Act as a primary point of contact for network-related issues within the C-NOC.
Monitor network performance, integrity, and security using tools such as SolarWinds.
Perform initial triage and troubleshooting for network outages and performance issues.
Document all incidents, troubleshooting steps, and resolutions in the ticketing system.
Escalate unresolved and complex issues to Senior Network Engineers in a timely manner.
Assist with basic network administration tasks, including managing device configurations and user access under supervision.
Support the execution of planned network maintenance, software upgrades, and preventive maintenance checks.
Help maintain accurate network diagrams and documentation.
Interface with users and stakeholders to report on status and resolve issues.
Follow established procedures for network operations and incident management.