Netsuite/Salesforce Senior Application Administrator

IonQ•College Park, MD

22h•$111,692 - $145,649•Hybrid

About The Position

We are seeking a strategic and hands-on Business Systems Manager to lead the administration, and optimization of our core enterprise applications. This role is responsible for the security, health and roadmap of our Salesforce (CRM) and NetSuite (ERP) environments. The ideal candidate thrives at the intersection of IT and Business Operations, ensuring our systems are secure, scalable, integrated, and delivering maximum value to our internal stakeholders.

Requirements

5+ years of experience managing enterprise systems, with at least 3 years specifically overseeing both Salesforce and NetSuite.
Strong understanding of the Lead-to-Cash process and how data flows from an Opportunity to an Invoice.
Experience leading complex system migrations or implementations using Agile or Waterfall methodologies.
Advanced proficiency in data mapping and reporting across multiple platforms.
Experience managing Salesforce within FedRAMP-authorized environments.

Nice To Haves

You can explain complex API limitations to a Finance Director and business requirements to a Developer.
You don't just fix problems for today; you build systems that can handle 10x the current volume.
You understand that a small change in a Salesforce picklist can have a massive ripple effect on NetSuite's General Ledger.

Responsibilities

Serve as the Internal Product Owner for Salesforce and NetSuite in the IT organization, aligning technical capabilities with business goals.
Manage the evaluation, selection, and implementation of third-party "add-on" applications (e.g., CPQ, Celigo, Avalara).
Manage system security, user permissions, and compliance (SOX/GDPR) across both platforms.
Develop and maintain a help desk ticketing infrastructure to assist users with technical requests.
Partner with Sales, Finance, and Marketing leadership to translate business requirements into technical specifications.
Lead IT integration work streams for corporate acquisitions, overseeing the seamless migration of newly acquired entities into NetSuite.
Oversee integration middleware (e.g., Boomi, Celigo, or MuleSoft) to ensure reliable data exchanges.
Facilitate User Acceptance Testing (UAT) and post-deployment support for major system updates.