NetSuite Administrator

Kampgrounds Of America, Inc. • Billings, MT

4d • Hybrid

About The Position

We are a leading outdoor hospitality franchisor headquartered in Billings, Montana, operating a network of roughly 500 campgrounds across the United States and Canada under the brand “KOA”. About 90% of those campgrounds are franchised and approximately fifty are company operated. We are in the second half of a NetSuite OneWorld implementation that moves campground operations from cash-basis to accrual-basis accounting and automates daily posting from our proprietary K2 property management system into NetSuite through an analytics warehouse data pipeline. We are seeking a full-time NetSuite Administrator to join now, learn the solution alongside our implementation partner, and own the environment through go-live and beyond. This is a hands-on role supporting an accounting-driven, integration fed ERP rather than a traditional retail order-to-cash environment. Remote (U.S.) or in-person. Candidates within reasonable travel distance of the Billings, Montana headquarters, or willing to travel there periodically, are preferred.

Requirements

• 3-5+ years of hands-on NetSuite administration experience, ideally in a full-time capacity within a multi-subsidiary (OneWorld) environment.
• Strong command of core accounting concepts (GL, AP/AR, chart of accounts, accruals and deferrals) plus practical experience with multi-subsidiary structures, intercompany activity, consolidation, and U.S./Canada multi-currency operations.
• Working knowledge of NetSuite Advanced Revenue Management — revenue recognition rules, arrangements, plans, and deferred revenue reporting — or a strong revenue accounting foundation and demonstrated ability to ramp quickly into ARM.
• Comfort supporting a system where most transactions arrive from an automated, auto-approved integration; ability to triage batch failures, reconcile automated postings, and work alongside data and integration teams rather than keying transactions.
• Advanced proficiency in SuiteFlow, Saved Searches, Custom Records, and CSV import and data tools.
• Familiarity with franchise or multi-unit business models — royalty and advertising fund billing, franchisee receivables, property-level reporting, and high-volume summarized daily activity.
• Able to learn a complex environment quickly and work effectively as a remote, fully dedicated member of the team. This is a single, full-time commitment, not a shared or fractional engagement.

Nice To Haves

• Franchise, hospitality, or multi-unit operator experience is strongly preferred.
• ERP implementation or go-live experience preferred.
• Direct integration experience is preferred; a demonstrated ability to learn a complex integrated environment quickly preferred.
• Basic SuiteScript knowledge is a plus.
• Experience with SuiteAnalytics, NetSuite Analytics Warehouse, or SQL is a strong plus; iPaaS experience (Celigo, Boomi) is useful but secondary.
• Hospitality, property management, or campground/park operations exposure is a plus.
• NetSuite Administrator Certification (SuiteFoundation or Administrator) is highly desirable.
• Bachelor’s degree in information systems, business systems, accounting, or a related field.
• Familiarity with Concur Expense, Concur Invoice, and asset management systems.

Responsibilities

• Come up to speed quickly on the company, the functional design, and the technical design documents; partner with the implementation team through configuration, UAT, cutover, and go-live; own roles, permissions, and security protocols as the environment transitions to internal ownership.
• Manage day-to-day administration, user permissions, saved searches, custom reports, financial dashboards, and end-user support ticketing.
• Monitor the automated daily and weekly posting pipeline that generates journal entries, customer invoices, credit memos, and statistical journal entries; investigate failed or out-of-balance batches, verify clearing account nets, and manage re-run and reprocessing procedures against a Mountain-time daily cutoff.
• Maintain the integration mapping tables that resolve campground, revenue category, department, fee type, and tax type values to the correct subsidiary and GL accounts, and manage additions as campgrounds open, close, or change ownership.
• Support weekly franchise royalty invoicing and credit memos, advertising fund contributions, and rewards revenue splits; administer Advanced Revenue Management, including item-level revenue recognition rules, revenue arrangements and plans, deferred revenue roll forward, and the exception searches that catch missing recognition dates.
• Design and maintain SuiteFlow workflows, custom fields, forms, and records to streamline accounting, procurement, expense, and campground back-office operations.
• Monitor and maintain seamless data flows between NetSuite and connected systems, including the K2 property management system, the analytics warehouse pipeline, payment processing and OTA settlement feeds, expense management, and franchise systems.
• Build and maintain financial and operational reporting, including statistical measures such as site nights by accommodation type, occupancy, and average daily rate, and support analytics delivered from the warehouse layer.
• Create process documentation, conduct end-user training across department teams, and manage biannual NetSuite release updates and sandbox testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level