NetOps Systems Engineer

Arrow International, Inc.•Las Vegas, NV

16d

About The Position

We are looking for a System Engineer for our NetOps team to help maintain and optimize our R&D IT infrastructure. You will handle monitoring, incident response, systems administration, cloud operations, and automation — keeping our environment stable, secure, and efficient.

Requirements

Experience with RMM tools, and remote management.
Working knowledge of AWS services (S3, IAM).
Scripting experience in PowerShell, Bash, or Python.
Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, Wireless, and firewalls.
Strong troubleshooting skills and ability to clearly document processes.
Experience managing devices and servers (Windows and/or Linux environments).
Vulnerability management experience.

Nice To Haves

Relevant certifications (CompTIA Cloud, Security, or Network+, CCNA, AWS, Azure certs)
Equivalent hands-on work experience (3–5 years for this type of role)

Responsibilities

Set up and monitor infrastructure alerts; triage, resolve, and respond to escalated incidents as needed.
Administer user accounts, monitor endpoints, alerts, and patch workflows through the NinjaOne RMM platform.
Manage OS/firmware image lifecycles, asset inventory, and software license compliance.
Maintain backup schedules and recovery testing using SQL Backup Master.
Provision and manage AWS cloud services & resources including S3 storage.
Configure and troubleshoot network infrastructure: firewalls, cellular gateways, VLANs, VPNs, DNS, and DHCP.
Build and maintain scripts and automation workflows to reduce manual effort.
Document systems, configurations, and procedures to support knowledge sharing and compliance.
Collaborate with cross-functional teams to plan, implement, and support IT projects and technology upgrades.
API setup and integration to facilitate data sharing of different systems.